We're here to help your business thrive in the digital age
RS Computer Services, also known as RSCS, is a well-established IT support business that has been serving the Northampton community for over 20 years. Founded by Rowland Smith in 1995, RSCS has built a strong reputation for providing high-quality, reliable, and affordable IT solutions to both individuals and businesses. Our team of experienced and knowledgeable professionals is dedicated to helping our clients with all their IT needs, from simple repairs to complex system upgrades.
At RSCS, we pride ourselves on our second-to-none technical knowledge, built on hands-on experience and a commitment to staying up-to-date with the latest industry developments. We understand that IT problems can be frustrating and time-consuming, which is why we offer speedy IT repairs and support that will get you back online faster than a rocket. Whether you need help with a noisy fan, virus removal, or system upgrading, we have the expertise and tools to get the job done right, the first time.
Our Services
As a full-service IT support company, RSCS offers a wide range of services designed to meet the diverse needs of our clients. Here are some of the services we offer:
- Laptop and PC Repairs: We can repair all makes of laptops, PCs, and Macs, including screen repairs, keyboard replacements, and hardware upgrades.
- Remote Assistance: Our remote assistance service allows us to diagnose and fix many IT problems remotely, saving you time and money.
- Virus Cleansing: We offer virus cleansing services to help protect your computer from malware, viruses, and other threats.
- Corporate Services: We work with corporate entities to improve their IT infrastructure, including data and disaster recovery, maintenance and monitoring, on-site support, real-time support, server sales and setup, and software and hardware supply.
- Web Design: We offer professional web design services to help businesses establish an online presence that reflects their brand and values.
Why Choose RSCS?
At RS Computer Services, we are committed to providing our clients with the best possible service, based on our core values of honesty, integrity, and transparency. Here are some of the reasons why our clients choose us:
- Great Reputation: We have built a great reputation over the years, with a huge customer base of loyal and happy clients.
- Second-to-None Technical Knowledge: Our team has extensive technical knowledge, built on hands-on experience and a commitment to staying up-to-date with the latest industry developments.
- Always Great Prices: We offer competitive pricing for all our services, with no hidden fees or charges.
- Collect and Deliver Option: We offer a collect and deliver option for our clients, making it easier and more convenient to get their IT devices repaired.
- Which? Endorsed Trusted Trader: We are proud to be a Which? Endorsed Trusted Trader, reflecting our commitment to delivering high-quality services and excellent customer service.
- Testimonials: Don't just take our word for it - read our testimonials to see what our clients have to say about our services.
Get in Touch
If you're looking for reliable, affordable, and high-quality IT support in Northampton, look no further than RS Computer Services. Contact us today to learn more about our services and how we can help you with your IT needs. You can call us at 01604 250180 or email us at info@rscsonline.co.uk. We look forward to hearing from you!
Professionalism and Expertise
The majority of reviewers praised Rowland's professionalism and expertise in resolving their computer issues. They commended his ability to diagnose and fix problems quickly, often providing same-day or next-day services. Reviewers appreciated his honesty and transparency in explaining the issues and recommending the most cost-effective solutions.
Excellent Customer Service
Many reviewers highlighted Rowland's excellent customer service, describing him as friendly, helpful, and responsive to their needs. They appreciated his willingness to go the extra mile to ensure their computers were working properly, often providing additional services such as cleaning and maintenance.
Value for Money
Reviewers were impressed with the value for money offered by Rowland's services. They felt that his prices were reasonable, and the quality of his work justified the cost.
Positive Feedback
The vast majority of reviewers provided glowing feedback, praising Rowland's expertise, professionalism, and customer service. They highly recommended his services to others and expressed their intention to use him again in the future.
Negative Feedback
However, two reviewers expressed dissatisfaction with Rowland's services. One reviewer felt that his prices were too high, and another was unhappy with the telephone service and perceived overcharging for a relatively simple fix.
