Protecting your business, one byte at a time.
Experts Computer Services is a IT Support Company located in Bishop's Stortford, East Herts. Working with a wide range of companies, we have helped to support, design and build many computer network systems for local businesses in the area. We've been around since 2003 and have worked with a wide range of local companies and Schools, from local Estate Agents to Multi national companies. Our focus and dedication to your business has enabled us to implement the latest technologies in today's fast moving world.
Our Services
We offer a comprehensive range of IT support services to cater to the unique needs of our clients. Our services include Remote Support, Telephone Support, Onsite Support, and a Support Ticket System to ensure that all your IT issues are addressed promptly and efficiently. We also offer a range of Support Plans tailored to meet the specific requirements of your business. Additionally, we provide a range of services including Desktop Repairs, Laptop Repairs, PC Servicing, Data Recovery, Cloud Services, Bitdefender Cloud Security, Hosted Exchange Emails, Cloud Backup, and Domain name & Hosting.
Our Approach
At Experts Computer Services, we understand that your business's most important asset is its data. Losing this data can be catastrophic, and that's why we offer a range of services designed to protect and secure your business's data. Our Bitdefender Cloud Security platform simplifies IT management for small businesses, protecting devices, data, and people with a set of flexible services that can be managed remotely. We also utilize a support ticket system to streamline support requests and ensure that all your IT issues are addressed promptly.
Overview of Reviews
Experts Computer Services has received an overwhelming number of positive reviews from satisfied customers. The reviews highlight the company's professionalism, efficiency, and exceptional customer service.
Efficient and Reliable Service
Many reviewers praised the company's quick response and turnaround time. Carl, the owner, is commended for his ability to resolve issues promptly, minimize downtime, and provide innovative solutions to complex problems. Customers appreciate the company's flexibility and willingness to work around their schedules.
Professionalism and Expertise
Reviewers consistently praise Carl's professionalism, courtesy, and expertise. He is described as polite, friendly, and knowledgeable, taking the time to explain technical issues and providing personalized solutions. Customers appreciate his ability to resolve complex problems and offer expert advice on computer equipment and services.
Positive Experiences
Several reviewers have had positive experiences with Experts Computer Services, praising the company's ability to recover lost data, resolve hardware issues, and provide preventative maintenance. Customers appreciate the company's attention to detail, ensuring that their computers are running smoothly and efficiently.
One Negative Experience
However, one reviewer had a negative experience, citing a poor outcome after a hard drive replacement, which eventually led to a computer crash.
