Dedicated IT Support for Chorley, Bolton, Preston, Wigan & Blackburn
OurTechGuy provides modern computing services to homes and small businesses in Chorley, Bolton, Preston, Wigan and Blackburn. With over 20 years of experience in the IT industry, we understand the complexities of today's digital world and are committed to offering tailored solutions that meet our clients' unique needs.
Who We Are
Our team comprises qualified and experienced professionals with relevant academic and/or vocational qualifications. We are also CRB checked for your peace of mind. We pride ourselves on our professionalism, responsiveness, and ability to provide clear and concise communication throughout the process.
Our Services
We offer a comprehensive range of services, including:
Hardware & Software Repair & Support
- Laptop and computer repairs (hardware & software)
- Virus removal & data recovery
- Data security solutions
- Network & hardware installation & troubleshooting
- Remote support & troubleshooting
Digital Solutions
- Website development & design
- Electronic marketing & support
- CCTV installation & security solutions
- Database development & management
- Email services & security
Business IT Support
- IT infrastructure management
- Network & security audits
- Cloud solutions & migration
- IT strategy development
- On-site & remote IT support
Areas Covered
We proudly serve the following areas:
Chorley: Adlington, Anderton, Anglezarke.
Bolton: Belmont, Blackrod, Bradshaw, Bromley Cross.
Preston: Abbey Village, Barton, Bilsborrow, Brinscall.
Wigan: Abbey Village, Bashall Eaves, Brindle.
Blackburn:Abbey Village, Bashall Eaves, Brindle.
A Commitment to Excellence
Our clients are at the heart of everything we do. We are committed to providing:
- Fast & efficient service: We respond promptly to your needs and work diligently to resolve issues quickly and efficiently.
- Clear & concise communication: We provide regular updates, explain technical concepts in simple terms, and offer solutions that are tailored to your specific requirements.
- Quality workmanship: We use only high-quality parts and adhere to industry best practices.
Contact Us Today
For more information about our services and to discuss your individual needs, feel free to contact us today. We look forward to hearing from you!
Excellent Customer Service and Technical Expertise
Overview
The reviews praise the excellent customer service and technical expertise of OurTechGuy, aka Gordon. He is described as helpful, efficient, reliable, and knowledgeable in fixing various computer and laptop issues.
Positive Experiences
- Many reviewers praised Gordon's ability to fix their computer and laptop issues efficiently and effectively, often within a short timeframe.
- He is commended for keeping customers informed throughout the repair process and providing reasonable quotes for the work.
- Several reviewers appreciated his honesty and transparency in diagnosing and repairing their devices.
Technical Expertise
- Gordon's technical expertise is highlighted in his ability to diagnose and fix complex issues, including repairing MacBook and laptop hard drives, installing new operating systems, and upgrading hardware.
- He is also praised for his ability to recover data and provide advice on how to prevent future issues.
Recommendations
- Many reviewers have recommended OurTechGuy to friends and family, praising his excellent service and technical expertise.