Tss

At TSS, we pride ourselves on being a privately owned independent company that has been providing ICT support and services since 1998. Our ethos is to treat each client as if they are our only client, ensuring they receive unparalleled levels of service. We focus on providing professional outsourced and co-sourced ICT support and solutions that dovetail with our clients' organisations.

Our Objectives

Our objective is to optimise every client network for performance, security, functionality, and reliability while lowering the total cost of ownership (TCO). We are proud of our work and the value add we bring to our clients. We are also proud to build long-term partnerships with our clients, which lead to a familiarity with our clients' networks and a positive effect on the support and service levels we provide.

Our Approach

We have a team of individuals who are extremely personable and enjoy both their work and the daily contact with clients. This gives TSS an energy and dynamism that makes it an extremely enjoyable working environment, which emanates through to our clients. Our staff have a minimum of 15 years' industry experience, ensuring first-class ICT support and service is provided at all times.

Why Choose TSS?

At TSS, we provide a range of services, including:

IT Support: We offer fast response times to logged calls and optimise systems for performance, security, and reliability while lowering the total cost of ownership.

Cloud Services: We provide a range of solutions and services designed to augment your network, from basic troubleshooting to core infrastructure design and implementation.

Network Solutions: We offer a range of network solutions, including cloud services, adopting the latest technology, and offering professional and value-for-money solutions.

Telecom Services: We provide a range of telecom services designed to save our clients money, including consolidating technology and saving money.

Our Clients

We operate within the private sector, charity and not-for-profit sector, and academic sector. The majority of our clients are SMEs (small and medium enterprises) with between 5-250 users, although our larger academic clients have up to 2000 users. Our client base comes from varied market sectors, including finance, legal, manufacturing, logistics, healthcare, marketing, distribution, construction, retail, and professional services.

Why Choose Us?

At TSS, we are committed to providing outstanding IT support and services to our clients. We pride ourselves on being approachable, transparent, and responsive to our clients' needs. We offer a range of services designed to meet the specific needs of our clients, from IT support to cloud services and network solutions. With over 25 years of experience, we have built a reputation for delivering high-quality support and services that meet the evolving needs of our clients.