Expert Computer Support and Services You Can Trust
At Cloud Knight, we take pride in being a leading IT support consultancy, providing a wide range of services to businesses across Essex. With over 16 years of combined experience in the IT field, our team of experts has the expertise to ensure that your IT infrastructure runs smoothly and efficiently. Our vision is to provide top-notch support that exceeds our clients' expectations, leveraging the latest technology to deliver innovative solutions that drive growth and success.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. These services include:
Cloud Services
We help businesses move their servers to the cloud, reducing costs and increasing security and uptime. Our cloud services include hosted desktops, hosted email, and server monitoring.
hosted desktops
Our hosted desktop solution allows users to access their documents and applications securely from anywhere, making working from home or remotely a reality. This innovative service eliminates the need for expensive hardware and reduces capital expenditure.
IT Support
Our experienced team provides round-the-clock IT support, using our proprietary ticketing system to ensure that all support requests are logged and tracked. We use ITIL standards to ensure that our support meets the highest standards.
IT Consultancy
We offer expert IT consultancy services to help businesses implement new infrastructure changes and provide cost-effective solutions.
Website Design
Our team of experts designs websites that meet our clients' specifications, using WordPress as our Content Management System. We also provide custom email addresses and e-commerce solutions.
Our Team
Our experienced team members include Stuart, Infrastructure Consultant; Danielle, 1st Line Support and Accounts Manager; and Mart, 2nd Line Support. Follow our blog for technical tips and the latest industry news.
Cloud Knight Review Summary
Overall Experience
Cloud Knight has provided exceptional service to a new business, setting up a comprehensive network infrastructure that includes user login and folder security on desktops, as well as a server for running accounts software.
Specific Services Provided
Cloud Knight's services included:
- Setting up a new network infrastructure for a business
- Implementing user login and folder security on desktops
- Installing a server for running accounts software
- Installing a new cabinet for new equipment
Customer Satisfaction
The customer is extremely satisfied with the service provided by Cloud Knight and intends to use their services for any future support needed.
