Empowering Your Business, One Solution at a Time
At McDonach IT Consultancy Ltd, we believe that trust goes hand in hand with expertise. Our team of experienced engineers is dedicated to providing expert IT support and consultancy services to businesses in Glasgow and beyond. We understand the importance of having reliable and efficient IT systems, which is why we offer a range of services designed to keep your business running smoothly.
Our Mission
Our mission is to keep your office network operational, allowing you to concentrate on your business without having to worry about your IT infrastructure. We strive to build strong relationships with our clients, understanding their unique needs and requirements.
Our Services
We offer a comprehensive range of IT services, including:
- Remote IT Support: Our team of experts is available 24/7 to provide technical support and resolve any IT issues that may arise.
- 24/7 Monitoring: Our monitoring service utilizes the latest technology to monitor your servers and workstations, ensuring that any critical events are addressed promptly.
- Maintenance Contracts: Our maintenance contracts include support for all desktops, both onsite and remotely, ensuring that your IT system runs smoothly and efficiently.
- Hosted Email & Continuity: We offer a range of email solutions, including email continuity to ensure that your business remains operational in the event of an outage.
- Virtualisation: Our virtualisation services enable businesses to reduce IT costs while increasing flexibility and scalability.
- Online Backup & Replication: Our backup and replication services ensure that your critical data is safeguarded and easily recoverable in the event of a disaster.
Why Choose Us?
At McDonach IT Consultancy Ltd, we pride ourselves on our rapid response and efficient problem resolution. Our experienced engineers are dedicated to providing expert IT support and consultancy services, ensuring that your business runs smoothly and efficiently.
Benefits of Remote IT Support
The benefits of remote IT support include:
- Reduced downtime and increased productivity
- Cost savings through reduced travel and minimized equipment replacement
- Access to expert IT support 24/7
- Improved monitoring and maintenance of your IT system
Maintenance Contracts
Our maintenance contracts vary in relation to the amount of hours included, charged at a significantly reduced rate. Any additional time required on site will be billed at our standard rate. Our maintenance contracts include:
- Remote Monitoring: Regular monitoring of servers and workstations to identify any potential issues
- Server Maintenance: Regular maintenance of servers to ensure they running smoothly and efficiently
- Remote Desktop IT Support: Access to expert IT support 24/7
- Technical Support: Access to technical support and maintenance for all desktops
Contact Us
If you would like to learn more about our IT support services or would like to schedule a consultation, please do not hesitate to contact us.
Overall Assessment
The reviews highlight the exceptional IT support provided by Kenny, with one reviewer, Jeff Goodwin, giving a perfect 5-star rating.
Quality of Service
The service provided by Kenny was described as "great" and was particularly appreciated by Jeff Goodwin, who mentioned that it was available "when we needed it most". This suggests that the support was timely and effective in resolving issues.
Personal Touch
The use of the personal name "Kenny" adds a touch of warmth and personal attention to the service, implying that Kenny made effort to build a relationship with the customer.