Empowering businesses with reliable and proactive IT support
At JBC IT Support, we pride ourselves on being a professional and reliable partner for businesses of all sizes. With over 35 years of experience in providing IT support and telephony services, we have established ourselves as a trusted and respected provider in the industry. Our commitment to Service First has enabled us to maintain a strong client base, with a high rate of continued business IT support renewals year on year.
Expert IT Solutions
We are a dedicated team of IT experts, with a specialisation in the supply of IT support and telephony for business users. We understand that every business is unique, and as such, we work across all sectors, connecting users from various industries, including legal, finance, dental, medical, property, and engineering. Our experienced team is equipped to provide tailored solutions that meet the specific needs of your business.
Our Expertise
At JBC IT Support, we possess a deep understanding of the IT landscape, with experts who are committed to staying up-to-date with the latest developments in the industry. Our team is committed to providing rapid response IT support, via our helpdesk, remote, and on-site responses to agreed-upon service level agreement (SLA) timescales.
Collaborative Approach
We believe that building strong relationships with our clients is key to our success. That's why we allocate a dedicated support team to each client, ensuring continuity and developing positive working rapport with all employees. Our approach is centred around understanding our clients' businesses and working closely with them to identify the solutions that meet their needs.
Security and Protection
We understand the importance of IT security in today's digital age. With the constant threat of IT security risks, it is essential for businesses to have a robust security system in place. Our dedicated team is equipped to provide recommendations and solutions for a tiered approach to IT security, ensuring that your business is protected from external threats and internal vulnerabilities.
How We Can Help
At JBC IT Support, we are committed to providing a high-level of service that meets the specific needs of your business. Our team is dedicated to delivering first-class IT services that meet the highest standards of quality. We work closely with our clients to understand their business needs and provide tailored solutions that meet their requirements.
We believe that opting to work with JBC IT Support can provide your business with the best-fit solutions for your requirements, with minimal risk. Our goal is to build long-term relationships with our clients, providing them with the level of service and expertise they deserve.
Overview of Reviews
All reviewers have given 5-star ratings to JBC, praising their exceptional service, responsiveness, and professionalism.
Key Strengths
Responsiveness: Reviewers consistently mention JBC's prompt response times, with some highlighting their ability to quickly resolve issues, no matter how small or large.
Expertise: The team at JBC is described as knowledgeable and experienced, with a vast range of skills covering Microsoft Office applications to back-end servers infrastructure.
Personal Relationships: Engineers at JBC are praised for building strong personal relationships with clients, ensuring they understand their specific needs and continually improve their services.
Proactivity: Reviewers appreciate JBC's proactive approach, ensuring systems are fully operational and working at optimal levels.
Client Satisfaction
All reviewers express their delight with JBC's contribution to their business success, with some stating they would be "lost" without them. The team at JBC is described as friendly, approachable, and caring, making them a reliable and trustworthy IT partner.
