Empower your team so they can do what they do best
At IT Support Partners (ITSP), we are a renowned Managed IT Support Services Provider that has been catering to the needs of small and medium-sized businesses since 2002. Our expertise lies in providing comprehensive support and maintenance packages to our clients, who operate in various sectors such as manufacturing, charities, office-based agencies, and professional services organizations.
At ITSP, we understand that outsourcing any aspect of a business is a significant decision. That is why we place immense importance on building strong relationships with our clients. We strive to manage your IT systems in a way that allows you to focus on your core business activities, leaving you with the peace of mind that comes with knowing that your IT infrastructure is stable and a valuable asset to your organization.
Our Services
We offer a wide range of services designed to meet the specific needs of our clients. These services include:
Managed IT Support
We work closely with our clients to understand their IT requirements and provide tailored support and maintenance solutions that ensure their IT systems run smoothly. Our team of experienced IT professionals is committed to delivering exceptional service and support to ensure that our clients' IT systems are always running efficiently.
Cloud Services
We provide on-going management and secure administration of our clients' cloud services, ensuring that their data is always secure and accessible.
Microsoft 365
We offer expert advice and support for Microsoft 365, ensuring that our clients' businesses remain productive and efficient.
Cyber Security
We believe that keeping your business secure from outside threats is more important than ever. Our experts assess and modernize your security to give you peace of mind when it comes to the security of your business.
Back-up & Disaster Recovery
We design, build, and implement resilient systems and disaster recovery services, ensuring that your business remains operational even in the event of an unexpected disruption.
Cloud Telephony
We help our clients revolutionize their communication systems, ensuring that their business remains connected and productive.
Our Story
IT Support Partners was founded in 2002 by Diarmuid Coyle and Eddie Rivero, two individuals who share a passion for technology and a commitment to delivering exceptional service. Our team consists of experienced IT professionals who are dedicated to delivering high-quality support and maintenance services to our clients.
Our Founders
Eddie Rivero, the Director and Co-Founder of IT Support Partners, has a background in engineering and has extensive experience in technical sales and networking projects. Eddie is community-minded and has been a coach for his village's kids football team for over 10 years!
Diarmuid Coyle, the other Director and Co-Founder of IT Support Partners, is responsible for product and solution development, strategic planning, and ensuring that our customers receive exceptional service. His commitment to delivering high-quality service has earned IT Support Partners an excellent reputation in the industry.
What Our Clients Say
We pride ourselves on the exceptional service we provide to our clients. Here is what some of our satisfied clients have to say about our services:
"I would wholeheartedly recommend IT Support Partners. 3 years ago when our old server had a fatal breakdown, ITSP were outstanding. They were onsite in less than 4 hours and within 2 days we had a replacement loan server up and running and they had fixed and reinstalled our original server in less than a week. We didn't lose any data!" - Romsey Mill Charity
"I have been working with ITSP for over 5 years, having first sourced them and met them when our company moved to its own premises back in 2014. ITSP has always been approachable, friendly and amenable to our company's requirements and needs. Over time we have developed a good, strong working relationship with a mutual appreciation and understanding." - Jess Anaergia
Overview of IT Support Partners
Reliable and Personalised Service
The reviews highlight the exceptional service provided by IT Support Partners, with customers praising their reliability, professionalism, and personalised approach. ITSP has established long-term relationships with its clients, with some partnerships spanning over 15 years.
Key Strengths
- Proactive and Responsive: ITSP is quick to respond to issues, and their engineers are friendly, attentive, and efficient in resolving problems.
- Knowledgeable and Trustworthy: The team is knowledgeable, trustworthy, and provides unbiased opinions on new opportunities and technologies.
- Personal Touch: ITSP provides a personal service, with clients able to deal directly with the team, rather than a large call centre.
- Flexibility and Adaptability: The team is adaptable and able to facilitate collaborative working with other suppliers to meet clients' needs.
Client Relationships
The reviews demonstrate the strong relationships ITSP has built with its clients, who appreciate the team's understanding of their specific requirements and needs. ITSP has become an integral part of its clients' business operations, providing support with a wide range of IT services.
