We do IT, you do business. We do IT, you do business.
At 121 IT, we pride ourselves on being a long-established managed IT services support company, built from an IT training background with a user-centric approach. Our extensive understanding of IT infrastructures, from multi-site corporate networks to small office home office (SOHO) environments, enables us to provide tailored solutions that meet the unique needs of our clients.
Our Services
We understand that our clients' IT support needs are unique, and that's why we offer a range of services designed to meet your business requirements. Our services include:
IT Support
Our dedicated IT support team is available 24/7 to provide assistance and ensure that our clients' technology runs smoothly. We use a comprehensive CRM system to track tickets and provide updates, ensuring that clients are always informed. Our remote management and audit tools enable us to proactively identify and resolve issues before they become major problems.
CyberSecurity
In today's digital world, data security is more critical than ever. Our CyberSecurity services are designed to protect your business from the evolving threat landscape. We offer a range of services, from security assessments to penetration testing, to ensure that your data is secure and compliant with industry regulations.
Business Continuity and Disaster Recovery
We understand that downtime can be costly and having a robust disaster recovery plan in place is crucial. Our Business Continuity and Disaster Recovery (BCDR) strategy is tailored to meet your business needs, ensuring that your operations are disrupted as little as possible in the event of an outage.
Office 365 and Hybrid Cloud
We are a Microsoft Partner and specialist in Office 365 services, providing expert guidance on how to leverage the full potential of this powerful tool. Whether you require a full Cloud solution or a hybrid approach, we can help you determine the best solution for your business.
Hardware Sales and Solutions
As experts in both hardware and software, we can help you select the best technology to meet your business needs. We believe in being hardware/software agnostic, ensuring that our recommendations are based solely on your business requirements.
Unified Communications
Our Unified Communications solutions allow you to communicate effectively with colleagues, partners, and customers from anywhere, at any time. We offer a range of services, from VoIP telephony to managed hosting, to ensure that your workforce can collaborate seamlessly.
Why Choose 121 IT?
Our commitment to delivering exceptional service is reflected in our customer retention rate, which is second to none. We pride ourselves on providing proactive support, and our 99% first-call resolution rate is a testament to our dedication to excellence.
Get in Touch
If you're looking for a trusted IT partner to support your business, please don't hesitate to contact us. Our friendly team is ready to discuss how we can help you overcome your IT challenges and support your business.
Overview
The reviews are overwhelmingly positive, with both reviewers rating the service 5 stars.
Praise for the Team
Friendly and Helpful
The reviewers praise the team, particularly Adrian, for being friendly and always willing to help. Fs Web notes that the team is "always very friendly" and that Adrian and the rest of the guys are "always happy to help".
Efficient Service
Lawson Smith commends the team for the seamless transition of email to their new domain, describing it as "powerful witchcraft" - a testament to the team's expertise and efficiency.
