Your local computer specialist, making IT simple
Jemtek Computer Solutions is your trusted local partner for all your technological needs. Based in Gloucestershire, we have been providing reliable and accessible IT support and solutions to both businesses and home users across the region for over ten years.
Our Expertise
Our team of qualified and experienced technicians are equipped to handle a comprehensive range of computer-related services, including:
Hardware & Software Support
- Computer and laptop repairs & upgrades
- Data recovery and hardware repairs
- Operating system and application installation and troubleshooting
- Virus and malware removal
- Data backups and disaster recovery
Network & Security
- Network installation, configuration, and security
- Wi-Fi and Bluetooth troubleshooting and optimization
- Cloud computing solutions
- Data encryption and security solutions
Business IT Solutions
- IT infrastructure design and implementation
- Network and server management
- IT consulting and security assessments
- Remote IT support and maintenance
Supporting Your Needs
We understand the unique challenges faced by both businesses and home users. Our goal is to provide personalized solutions tailored to your specific needs and budget. We strive to:
- Deliver clear and concise explanations of problems and solutions
- Offer transparent and competitive pricing
- Provide responsive and efficient service
- Maintain open communication throughout the process
Our Values
- Customer-centricity: We prioritize your needs and concerns
- Integrity: We adhere to the highest ethical standards
- Innovation: We stay updated with the latest technological advancements
- Accessibility: We believe technology should be utilized to improve lives and facilitate growth
- Sustainability: We are committed to reducing our environmental impact through responsible technology practices
Exceptional Customer Reviews for Jemtek Solutions
Jemtek Solutions has received numerous glowing reviews from satisfied customers who have had the pleasure of working with Mark, the IT expert. The reviews highlight Mark's exceptional professionalism, expertise, and customer service.
Professional and Friendly Service
Each reviewer praised Mark's friendly and approachable nature, describing him as "thoroughly recommended" and a "valued partner". They commend Mark's ability to communicate complex technical issues in a clear and understandable manner, making him an exceptional problem-solver.
Quick Response and Resolution
The reviewers appreciate Mark's rapid response to their IT issues, with some mentioning that he can resolve problems "first time" or with "minimal fuss". They note that Mark is patient, empathetic, and reassuring, which puts them at ease during stressful technical situations.
Excellent Advice and Work Quality
The reviews also highlight Mark's ability to provide excellent advice and high-quality work. Several reviewers mentioned that he has carried out upgrades and resolved security issues on their home PCs, advising on home networking and wi-fi. Others praised his installation of new drivers and updates, ensuring their devices function seamlessly.
Unwavering Commitment to Customer Satisfaction
Throughout the reviews, Mark's dedication to customer satisfaction shines through. He is described as a reliable and trustworthy expert who takes the time to understand customers' needs and provides tailored solutions.