At TwoPointZero, we pride ourselves on being a friendly team of experienced, business-minded individuals offering a range of smart IT solutions to businesses, schools, and other organisations in Ipswich, Suffolk, and beyond. As a local IT support specialist, we understand the importance of providing top-notch IT support and solutions to businesses in Ipswich, Bury St Edmunds, across Suffolk, and further afield, including Colchester and wider Essex. Our clients may have a nationwide presence, but we're always happy to cover the whole country.
Our Approach
We believe that a proactive approach is key to preventing IT problems from arising in the first place. That's why we offer 24/7 monitoring of your IT systems, ensuring that any issues are identified and addressed before they become major problems. Our team of experts is always available to provide instant assistance, whether in person, over the phone, or via remote access. We understand that every business is unique, and that's why we offer flexible pricing plans to suit your specific needs.
Our Services
Our comprehensive range of services includes anti-virus solutions, cloud computing, disaster recovery, data protection, and much more. Our experienced technicians are trained to provide top-notch support, whether you need assistance with Mac or PC systems, on-site backups, or cloud-based solutions. We pride ourselves on being your Virtual IT Director, providing high-level support and strategy to help your business thrive.
Our Approach to IT Support
At TwoPointZero, we believe that IT support should be proactive, not reactive. That's why we offer 24/7 monitoring, instant assistance, and regular reporting to ensure that your IT systems are always running smoothly. We understand that every business has different IT needs, and that's why we offer flexible pricing plans to suit your specific requirements. Whether you need assistance with server migration, cloud readiness, or implementing Office 365, we've got you covered.
Case Studies
Some of our clients have kindly shared their experiences with us, and we're proud to share their testimonials with you. From Mark Hurren, Managing Director of Hurren & Hope Recruitment, Ipswich, to Simon Rees, Managing Director of SEERS Medical Ltd, Debenham, our clients praise our prompt, transparent, and professional service. We're proud to have built long-term relationships with our clients, providing them with expert IT support and solutions that meet their unique needs.
Getting in Touch
Whether you're in Ipswich, Bury St Edmunds, Norwich, or anywhere in between, we're here to support your business. Get in touch with us today to discuss your IT support needs, and we'll be happy to provide you with a personalized quote.
Overview of Reviews
Positive Feedback
The reviews are overwhelming positive, with all reviewers giving 5-star ratings. The common themes among the reviews are:
- Excellent Communication: Reviewers praised the team's communication skills, stating that they are responsive, friendly, and provide personalized answers.
- Professionalism: The team is described as professional, approachable, and trustworthy.
- Technical Expertise: Reviewers appreciated the team's technical knowledge, explaining complex issues in an easy-to-understand language.
- Customer Service: The team is commended for their exceptional customer service, going above and beyond to meet the customers' needs.
Notable Mentions
- Billy, George, and Alex from the TwoPointZero team received special mentions for their outstanding work and dedication.
- The team's ability to recover deleted emails and set up new equipment for a company's new premises was particularly impressive.
