Hancocks Television & Computer Services is a small family-run business based in the heart of Bath, where we have been proudly providing a service to the City of Bath and the surrounding area for over 50 years. We operate from a small shop in Odd Down and offer a call-out service for all your TV, aerial, satellite, and computer needs. Our expert team is dedicated to providing a personalized and reliable service to each and every one of our customers.
Our Services
We specialize in repairing a wide range of electronic devices, including LCD, LED, and CRT televisions, as well as computers and laptops. Our services include virus removal, performance-boosting, upgrades, and cracked screen replacement. We also offer a repair service for audio equipment, such as audio cassette tape transfer to CD and video cassette tape transfer to DVD or MP4. Additionally, we provide a television repair service, including the installation, testing, and repair of aerials and satellite dish systems.
TV and Computer Repair
We understand the importance of having your electronic devices repaired quickly and efficiently. That's why we offer a fast and reliable repair service for all kinds of televisions and computers. Our expert technicians use only the highest-quality parts and the latest technology to ensure that your devices are repaired to the highest standards.
TV Repair Bath
We specialize in TV repairs, including LCD, LED, and CRT televisions. Our team of expert technicians has the knowledge and skills to diagnose and repair a wide range of TV-related issues, from simple faults to complex problems.
Computer Repair
We also offer a computer repair service, including virus removal, performance-boosting, and upgrades. Our technicians are experienced in repairing a wide range of computer-related issues, from simple faults to complex problems.
Call Out Service
We understand that sometimes it's not possible to bring your devices to us, which is why we offer a call-out service. Our expert technicians will come to you and repair your devices at your doorstep.
Repairs and Warranties
We take pride in our work and guarantee that all repairs are carried out to the highest standards. We use only the highest-quality parts and the latest technology to ensure that your devices are repaired to the highest standards. In the event that you are not satisfied with the state of your equipment, please notify us straight away so that we can try to resolve the matter.
Opening Hours
We are open from Monday to Friday, with our working hours as follows: Monday - 9am-5pm, Tuesday - 9am-4.15pm, Wednesday - 9am-4.15pm, Thursday - 9am-5pm, and Friday - 9am-5pm. Appointment recommended, and the workshop may be closed during these times for call-outs.
Contact Us
You can contact us via our online form or by phone at 01225 832737.
Outstanding Customer Service
The reviews of Hancock's Television and Computer Service are overwhelmingly positive, with every reviewer giving a 5-star rating. The reviewers praise the service for its professionalism, efficiency, and customer-friendly approach. The technicians, particularly Peter, are described as knowledgeable, transparent, and courteous.
Professional and Timely Service
Many reviewers highlight the prompt and timely service, with several mentioning that their issues were resolved the same day or within a short period. The technicians are praised for their ability to identify and fix problems quickly, often providing explanations to the customers about the issues and the repairs.
A True Professional and a Gentleman
John Seldon's review stands out for its glowing description of Peter, who managed to fix his broken TV after replacing the power board and system board. Andrew Parry and Sati Singh also mention Peter's expertise and transparency in their reviews. The reviewers as a whole praise Peter's professionalism, politeness, and ability to explain technical issues in a clear manner.