Mat & Mouse IT Services Ltd was established in 2009 with the aim of providing high-quality computer services to both individuals and businesses in the Doncaster area. As a small business, we pride ourselves on our flexibility, attention to detail, and human touch, which sets us apart from larger IT companies.
Our team, led by Ian and Clare, has extensive experience in the IT industry, with Ian having over 20 years of experience as an IT Manager in the criminal justice sector. Our expertise lies in providing friendly, speedy, and reliable computer support to home users and businesses in Doncaster and the surrounding area. We offer advice in plain English, with no technical jargon, making it easy for our customers to understand and make informed decisions.
Our Services
At Mat & Mouse, we offer a comprehensive range of services to cater to the diverse needs of our customers. Our services include troubleshooting desktop PC and laptop problems, virus, spyware, and adware removal, antivirus solutions, repairs and upgrades, broken laptop screen replacement, speeding up slow computers, recovering lost data and backups, network installation and support for businesses, home network setups, and secure wireless broadband setup. We also provide business continuity planning, ensuring that our customers' businesses remain operational even in the event of unexpected disruptions.
Our Philosophy
At Mat & Mouse, our philosophy is simple: we strive to go the extra mile to ensure that our customers' problems are resolved efficiently and economically. We are committed to using only quality components in our repairs and doing our utmost to rescue customer data from failed hard drives. We treat our customers' data with confidentiality and respect, ensuring that their equipment and data are handled with care.
Exceptional IT Services
Professionalism and Expertise
The reviews highlight Ian's exceptional professionalism and expertise in IT services. Ian's years of experience shine through in his work, and clients appreciate his ability to explain complex technical issues in a clear and concise manner.
Prompt and Efficient
Ian's prompt response times and efficient work are praised by clients. Many reviewers mention how quickly he resolves their IT issues, and his ability to explain technical matters in a way that is easy to understand.
Friendly and Calming Presence
Ian's friendly and calming presence puts clients at ease, making them feel confident in dealing with technical issues. His reassuring manner is particularly appreciated by those who are not tech-savvy.
Highly Recommended
The overwhelming sentiment is that Mat and Mouse IT Services Ltd is a trustworthy and reliable service provider. Clients are extremely satisfied with the service they received and would highly recommend Ian to anyone in need of IT services.
