Empowering businesses with innovative technology solutions
About Us
Hixon Group is a leading business IT support and cloud solutions partner serving small to medium-sized businesses in Stoke-on-Trent and Newcastle under Lyme. Founded in 2011, we have consistently enabled 1000s of growing companies to achieve their full potential through innovative technology solutions.
Our dedicated team of experts combines deep technological knowledge with a genuine understanding of business needs to deliver seamless and impactful solutions tailored to your unique requirements. We firmly believe in empowering people through technology, eliminating it as a mere obstacle and enabling you to focus on what you do best.
What We Offer
We offer a comprehensive range of services across various technology domains, covering every stage of your digital transformation journey.
Managed IT Services
- Proactive monitoring and prevention of IT issues to minimize downtime and maximize productivity.
- Responsive and efficient technical support to address your day-to-day IT needs.
Security & Consulting
- Comprehensive Cybersecurity assessments and threat protection solutions to safeguard your data and systems.
- IT consultancy services to guide strategic technology decisions and deployments.
Cloud Solutions
- Implementation and management of cloud-based productivity solutions like Microsoft 365.
- Cloud-based phone systems and data storage solutions for enhanced flexibility and scalability.
Additional Services
- Network installations and upgrades.
- IT resource assessments and planning.
- Regular technology audits and security reviews.
Why Choose Hixon Group?
- Dedicated Expertise: Our team comprises experienced professionals with a deep understanding of various technologies and industries.
- Customer-Focused Approach: We prioritize open communication and work collaboratively with you to understand your specific needs.
- Industry-Leading Solutions: We partner with recognized technology leaders such as Microsoft to provide best-in-class solutions.
- Transparent and Responsive: We believe in clear communication and timely responses to your inquiries.
Our Commitment
Hixon Group is committed to delivering exceptional customer experiences, exceeding expectations and fostering trust through honest and reliable service. We believe in the power of technology to transform businesses and empower your success.
Outstanding IT Services and Support
Reliability and Expertise
The reviewers consistently praise the Hixon Group for their exceptional IT services and support. They highlight the team's expertise, reliability, and proactive approach to IT management, which has given them peace of mind and confidence in their business operations.
Seamless Transitions and migrations
Multiple reviewers mention the smooth and stress-free transitions to new platforms and services, facilitated by the Hixon Group. The team's guidance and support throughout the process have been invaluable, ensuring minimal disruption to business operations.
Value-Added Services
Several reviewers appreciate the additional value-added services provided by the Hixon Group, such as website hosting, email signature design, and innovative approaches to IT solutions. These extras have not only exceeded their expectations but have also contributed to the growth and success of their businesses.
Exceptional Communication and Support
The reviewers consistently praise the Hixon Group's communication style, which is described as friendly, approachable, and easy to understand. The team's responsiveness and prompt issue resolution have earned them a reputation for providing outstanding support.
