Friendly Expert IT Support for Small & Medium Businesses
At Reward IT, we pride ourselves on providing exceptional IT support services to small and medium-sized businesses across the South Coast. Based in Bournemouth, our expert team is dedicated to delivering tailored solutions that meet the unique needs of our clients.
Our Story
Reward IT was founded with a simple yet powerful philosophy: to provide outstanding service, free from the constraints of long-term contracts and complicated terms. Our director, Andrew Ward, believed that by putting the customer first, we would build a loyal following of satisfied clients. And, after over 30 years of operation, our customer retention rate speaks volumes about the success of this approach.
Our Ethos
At the heart of our business is a commitment to providing excellent customer service. We understand that no two businesses are alike, and we take the time to understand each client's specific needs and requirements. Our team of IT specialists is dedicated to delivering a level of service that is unparalleled in the industry.
IT Support Services
We offer a comprehensive range of IT support services, including:
- Cloud Hosting: A full range of hosting services, including VoIP, email, and Microsoft 365
- Cyber Security: Robust security measures to protect your business from cyber threats
- Data Backup & Fallback: Disaster recovery, email and server backup, and file protection
- Hardware Installation & Maintenance: Expert setup and maintenance for stress-free optimal performance
- IT Consultancy: Expert advice and guidance on all aspects of IT
- Network & Infrastructure: User management, server solutions, and WiFi systems
- VoIP Telephony: Advanced communication solutions for your business
What We Offer
At Reward IT, we believe that IT support should be about more than just fixing technical issues. We strive to build long-term relationships with our clients, based on trust, communication, and exceeding expectations. By working closely with our clients, we can develop effective IT solutions that align with their business goals and budget.
Our Expertise
Our team of experts has over 30 years of combined experience, and we have built a reputation for being friendly, efficient, and approachable. We pride ourselves on our ability to communicate complex technical information in a clear and concise manner, ensuring that our clients always feel in control.
Get in Touch
If you're looking for an IT support company that truly cares about your business, look no further than Reward IT. We'd love to discuss how we can help your business thrive.
Overview of Reward IT Reviews
Exceptional Customer Service
The reviews highlight Reward IT's exceptional customer service, with many reviewers praising the company's friendly, helpful, and responsive approach. The technicians are described as knowledgeable, kind, and professional, providing fast and effective solutions to IT issues.
Technical Expertise
The reviews also emphasize Reward IT's technical expertise, with many reviewers impressed by the company's ability to resolve complex IT problems quickly and efficiently. The company's technical lead manager is praised for being extremely competent and honest.
Personalized Service
Several reviewers appreciate the personalized service provided by Reward IT, with dedicated sales directors and technical lead managers available to assist with IT needs. The company's proactive approach to advising on hardware, structure, and office location changes is also highlighted.
Reliability and Trust
The reviews emphasize the reliability and trustworthiness of Reward IT, with many reviewers feeling confident in the company's ability to provide excellent IT support. The company's commitment to providing cost-effective solutions that meet customers' needs is also praised.
