Reliable and Efficient Computer Repair Services in Manchester
At RoundWorks IT, we're passionate about delivering exceptional IT support and services to businesses of all sizes and types. Our story began with a simple yet powerful philosophy: to provide honest, cost-effective, and reliable IT solutions that cater to the unique needs of our clients.
Our Services
Our comprehensive range of services is designed to ensure that our clients can focus on what they do best, while we take care of their IT needs. From managed IT support to cyber security, communications, cloud solutions, and hardware, we've got you covered. Our team of experts is dedicated to providing 15-minute response times, 30-day rolling contracts, and all the extra goodies you'll ever need, all in one place.
IT Support
Our IT support services are designed to provide you with peace of mind. With our 15-minute response times, you can be assured that any issues will be resolved quickly and efficiently. Our flexible contracts mean you can cancel or change your plan at any time, giving you control and flexibility.
Cyber Security
Our cyber security services are designed to keep your business safe from the ever-growing threat of cyber attacks. From managed cyber security to penetration testing, network security, and user awareness training, we've got the expertise to ensure your business is protected.
Communications
Our communications services include scalable telephony solutions, hosted and on-premise options, and affordable business broadband and leased lines. We'll help you stay connected and productive, no matter what your business needs.
Cloud
Our cloud solutions include cloud back up for Office 365, rolled out and fully maintained remotely with no disturbance to your business operations. Our disaster recovery solutions will ensure that your business is prepared for any eventuality.
Hardware
We supply a range of hardware solutions, including tablets, laptops, and servers. Whether you need new equipment or just want to upgrade your existing infrastructure, we're here to help.
Projects
Our experienced team has a rich and varied background in delivering projects on time, on budget. From server migrations to office relocations and upgrading legacy systems, we'll work with you to ensure a smooth transition.
Why Choose Us?
We're an honest, cost-effective managed IT support provider in the heart of the East Midlands. Our founding principles of honesty and fairly-priced services, combined with our philosophy, "treat others how you wish to be treated" still rings true today. We're proud of our five-star reviews and our reputation for delivering unrivalled service to our clients.
Overview of Reviews
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings. The common themes among the reviews are the excellent customer service, prompt response times, and the team's expertise and knowledge.
Exceptional Customer Service
Reviewers praise the team at RoundWorks IT for their exceptional customer service. They are described as friendly, patient, and polite. The team's ability to explain technical issues in plain English is particularly appreciated.
Prompt Response Times
The response times are consistently praised, with many reviewers commenting on the speed at which their issues were resolved. Some reviewers mention that their problems were solved in a matter of minutes.
Expertise and Knowledge
The team's expertise and knowledge are highly praised. Reviewers appreciate their ability to understand their unique needs and provide tailored solutions. The team's proactive approach to IT support is also highlighted.
Partnership and Trust
Several reviewers mention the trust they have in RoundWorks IT, describing them as a reliable partner for their IT needs. The team's ability to work closely with clients to improve their IT infrastructure is particularly appreciated.
