Empowering Your Digital Life
At SheTech, we take pride in being a family-owned business that has been serving the community for over 15 years. Our team, comprising of husband and wife duo, Amanda and Tony Sibley, has been dedicated to providing top-notch IT support and computer repairs to both residential and small business clients. Located in the heart of Eastbourne, on the South Coast, we have built a reputation for being professional, fast, reliable, and personal in our service. We take great satisfaction in knowing that almost all our work comes from existing customers and their recommendations to colleagues, friends, and family.
Our team has a wealth of experience in the IT industry, with Amanda having over 25 years of experience. Amanda is known for speaking in plain English, avoiding technical jargon, and is always happy to answer any questions you may have. What sets her apart is her patience and warm personality, which results in a pleasant and unintimidating experience for her clients. Tony, on the other hand, specialises in a range of areas, including IT support, computer repairs, and setup.
Our Services
At SheTech, we offer a wide range of services, including:
- Remote Support: We understand that sometimes technology can be frustrating and inaccessible. That's why we offer remote support services, allowing us to access your device remotely and troubleshoot any issues.
- Maintenance: Regular maintenance is crucial for the longevity and performance of your devices. We offer maintenance services to keep your equipment running smoothly and efficiently.
- Networking: Whether you're a small business or a residential customer, we can set up and configure your network to meet your specific needs.
- Tuition: We believe that learning should be enjoyable and accessible. Our tuition services are tailored to your specific needs and goals, and our team is dedicated to making sure you feel confident and empowered when using technology.
- Installations: We specialize in installing and setting up new devices, as well as configuring networks and broadband connections.
- Virus Removal: In today's digital world, viruses are a major concern. We offer virus removal services to get your device back up and running quickly and efficiently.
- Data Recovery: We understand the importance of data and the stress of losing important files or documents. Our data recovery services aim to get your data back quickly and safely.
- Upgrades: Whether you need an upgrade or repair, our team is equipped to handle it. We offer upgrade services for devices, whether it's software or hardware.
- New Device Advice & Setup: We understand that buying a new device can be overwhelming. That's why we offer advice and setup services to make the transition as smooth as possible.
- Diagnostics & Repair: Sometimes, devices can malfunction or break down. Our diagnostic services aim to identify the issue and provide a plan for repair or replacement.
Testimonials
We've been fortunate enough to work with a range of clients who have kindly shared their experiences with us. Here's what a few of our clients have to say:
"Amanda of SheTech diligently and patiently worked through the issues, identified and resolved them. Having the ability to explain technical matters in a clear and simple way is something I appreciate, and I wholeheartedly recommend Amanda and SheTech." - Matthew Cosgrove, General Manager - Onyx Classics
"SheTech has been our go-to IT support for over 3 years. They've dealt with a range of IT problems, including troubleshooting scanners and printers, customizing and supplying powerful new desktop computers, and arranging wireless networking between computers and printers." - Edward Dickinson, Managing Director - Aves Press Ltd
"I am a virtual beginner with regards to broadband and the internet after a ten-year gap. SheTech stepped in and my life changed. Amanda is a super teacher, very patient and helpful." - Jean Packham
Overview of SheTech's Services
SheTech has received an overwhelming positive response from its customers, with many praising the company's technical expertise, friendly and approachable staff, and excellent customer service.
Technical Expertise
Customers have praised SheTech's ability to resolve complex technical issues with ease, including upgrading old laptops, replacing hard drives, and fixing damaged screens. The company's technicians, Amanda and Tony, have been commended for their in-depth knowledge and ability to explain complex technical information in a clear and concise manner.
Friendly and Approachable Staff
Many customers have commented on the friendly and approachable nature of SheTech's staff, making them feel at ease when discussing technical issues. The company's staff have been described as cheerful, helpful, and patient, with a willingness to explain technical information in a way that is easy to understand.
Excellent Customer Service
SheTech's customer service has been praised for being efficient, reliable, and professional. Customers have commended the company for its rapid response to technical issues, clear communication, and willingness to go above and beyond to ensure customer satisfaction.
Value for Money
Customers have praised SheTech for providing excellent value for money, with many commenting on the company's competitive pricing and lack of hidden fees.