As a business with a rich history dating back to 1862, Van der Velde has established itself as a leading computer service and support specialist in the North of England. Our commitment to providing exceptional customer service and support has enabled us to build strong relationships with leading manufacturers and clients alike.
Our Partnerships
Van der Velde has formed key partnerships with many of the computer industry's leading manufacturers, including DELL, HP, and Microsoft. Our ability to combine top-quality brands with the guarantee of a complete solution has earned us levels of accreditation from manufacturers normally reserved for national companies. We pride ourselves on our ability to provide a complete solution, taking into account the unique needs of each client.
Our Services
At Van der Velde, we understand the importance of quality service and support. Our customer services/sales strategy is second to none, with a team solely available to answer any customer enquiry and provide support where, when, and however necessary. We adopt a straight-talking, no-nonsense approach to IT, ensuring that our customers understand fully what to expect from us and at what price.
What We Offer
Our services include infrastructure design, cabling, installation, wireless switches, and firewalls. We also provide leased lines, fibre, and broadband as well as disaster recovery and replica server solutions. Our team is on hand every day to provide quality support for your IT requirements. We pride ourselves on our ability to adapt to each new client's needs, ensuring that when it comes to quality of service, we won't be beaten.
What Our Customers Say
Our customers have praised our excellent sales service and support, saying that we have helped them on numerous installation projects, proving our competence with a variety of technologies. We provide excellent support for desktops, laptops, and printers across multiple sites, and our relationship with Dell and our own internal knowledge means that we can always rely on any problems being sorted out quickly, even on old or obsolete equipment.
Our History
Founded in Newcastle in 1862, Van der Velde has a history in the service business second to none. From the early days of typewriters to the latest state-of-the-art networking, we have seen it all. We have always been among the first to bring new technology to the companies of the North East.
Our Team
Our team of engineering staff understands the importance of quality service and support. We pride ourselves on our ability to provide a complete solution in a time where customer support seems a thing of the past. Our Managing Director, Steve Moseby, believes that it is of great importance to provide a high standard of customer service and sales support to new and existing clients.
What We Stand For
At Van der Velde, we focus on creating service-driven relationships with all of our clients, without the hard-sell approach. We stand by our reputation and commitment to providing exceptional customer service and support. We are a locally run and owned business, proud to have been providing IT solutions in the North of England since 1979.
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