Poynter Professional Services

Poynter Professional Services Limited is a leading IT consultancy and support provider, located in Norwich, Norfolk. We have been in operation for many years, delivering top-class IT services to clients throughout the UK. Our team comprises highly skilled engineers who are capable of not only providing support for existing IT infrastructure but also designing and implementing tailored IT solutions that meet the specific needs of our clients, while adhering to their budgets and deadlines.

We also have in-house developers who specialise in creating bespoke web-based applications to cater to the unique requirements of our clients. Our primary focus is on customer service, and we continually strive to exceed the expectations of our clients. Our client base includes small and large organisations, and we work closely with existing IT support departments or provide fully structured support teams for clients who choose to outsource all their IT requirements to us.

Our engineers are fully qualified to implement and support a wide range of solutions. We are not limited by geographical constraints, and our team can be deployed quickly to any location in England.

Services Offered

We offer a broad range of IT services to our clients, including:

• Desktops and Laptops: We supply desktops and laptops to our clients, tailored to their specific specifications. We can also provide fully encrypted hard drives for enhanced security.

• Servers: We deliver customised server solutions that cater to the current and future needs of our clients. This includes factors such as backup and redundancy, ongoing support, and licensing considerations.

• Telephone System: We provide a comprehensive telephone system that meets the communication needs of our clients.

• Displays & Whiteboards: We offer a variety of display and whiteboard solutions for enhancing collaboration and communication within our clients' organisations.

• Endpoint Protection: We provide endpoint protection solutions to safeguard our clients' IT infrastructure from cyber threats.

• Network Perimeter Services: We offer network perimeter services to protect our clients' IT systems from external threats.

• Microsoft 365: We provide Microsoft 365 solutions that enable our clients to work and collaborate anywhere on their preferred devices.

• Cyber Awareness Training & Compliance: We offer cyber awareness training and compliance solutions to ensure our clients are equipped with the knowledge and tools needed to protect their IT systems from cyber threats.

• Hosted Azure: We provide hosted Azure solutions that enable our clients to leverage the power of cloud computing.

• Mobile Device Management: We offer mobile device management solutions to help our clients manage and secure their mobile devices.

• Backup & Disaster Recovery: We provide backup and disaster recovery solutions to ensure our clients' IT systems are protected against data loss and system downtime.

• Domain Name Registration: We assist our clients with registering domain names that reflect their brand and enhance their online presence.

• Connectivity: We offer connectivity solutions that cater to the specific needs of our clients, including broadband and SIP trunks.

• Network Infrastructure: We provide network infrastructure solutions that are designed to meet the current and future needs of our clients.

• Microsoft Teams Direct Routing: We enable our clients to make and receive calls using Microsoft Teams, providing a full cloud-based UC solution with enterprise-grade features.

• Support & Consultancy: We offer ongoing support and consultancy services to our clients, ensuring they have access to the expertise and resources they need to manage their IT systems effectively.

• Helpdesk: We provide helpdesk services that cater to the specific needs of our clients, including technical support and troubleshooting.

• IT Strategy & Policy: We assist our clients in developing IT strategies and policies that align with their business objectives and goals.

• Project Management: We offer project management services to help our clients plan, execute, and deliver their IT projects on time and within budget.

• Services for Schools: We provide a range of IT services specifically designed for schools, including helpdesk support, technical assistance, and consultancy.