Your Complete Trusted IT Partner
Nexus Open Systems Ltd is a trusted provider of IT support and solutions throughout England and Wales. Established in 1998, we have helped businesses of all sizes across diverse industries to thrive in the digital landscape.
What We Do
We offer a comprehensive range of IT services, including:
**IT Support & Management
- Managed IT support and infrastructure support
- IT consultancy and planning
- Proactive monitoring and incident management
- IT strategy development and implementation
Cloud Solutions
- Microsoft 365 implementation and support
- Cloud migration and disaster recovery planning
- Cloud infrastructure management
Cyber Security
- Vulnerability assessments and penetration testing
- Security awareness training and vulnerability management
- Data encryption and disaster recovery solutions
Collaboration & Communication
- Microsoft Teams and unified communication solutions
- Collaborative working platform support
- Phone systems and connectivity solutions
Why Choose Nexus?
With over 25 years of experience and a team of highly skilled professionals, Nexus is your reliable partner in achieving your business goals. We are:
- Microsoft Solutions Partner: Certified as a Modern Work specialist in both SMB and Enterprise levels.
- ISO 27001 Certified: Demonstrating our commitment to information security.
- Cyber Essentials Plus Certified: Protecting your business from evolving threats.
- Customer-Focused: Providing responsive and tailored solutions to meet your specific needs.
Our Values
Our success is built on four core values:
- Client Centricity: We prioritize understanding your needs and delivering solutions that exceed expectations.
- Innovation: We embrace new technologies and solutions to enhance your business operations.
- Integrity: We uphold the highest ethical standards and information security practices.
- Partnership: We collaborate with you to achieve shared success and goals.
Our Commitment
We are dedicated to empowering businesses to thrive in the digital age. Our team of experts will work with you to understand your unique needs and tailor our services to meet your specific requirements. We believe in providing transparent and accountable IT support, ensuring you make the most of your IT infrastructure and software investments.
Overall Experience
The reviews highlight the excellent customer service and support provided by Nexus OS. The staff's knowledge and professionalism are highly praised, with many reviewers expressing gratitude for the quick and efficient resolution of their issues.
Customer Support
The support team at Nexus OS is commended for their prompt responses, clear explanations, and caring approach. Tahir Hussain, Joshua, Ben, Jack, and other team members are specifically mentioned for their exceptional service.
Product and Services
Nexus OS's IT systems, MS Office infrastructure management, and website services are highly recommended. The company's flexibility in meeting specific needs and providing smooth operations are notable strengths.
Training and Workshops
The training sessions and workshops provided by Nexus OS are well-delivered, informative, and useful. The presentations are clear, and the trainers, such as Neal Stammers, are knowledgeable and helpful.
Negative Experience
One reviewer had a negative experience with a Nexus OS adviser, who was unhelpful and uncaring. The company's handling of a headset order and next-day delivery issue was also disappointing.
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