Custom Micros

Custom Micros was founded with a simple yet powerful mission: to make IT simple for everyone. In a world where technology is constantly evolving and can feel overwhelming, we strive to be the reliable and approachable partner businesses and individuals turn to for all their IT needs.

Over the past 20 years, we have witnessed firsthand the transformative impact of IT on both personal and professional lives. From the early days of dial-up internet to the interconnected cloud-based world we live in today, Custom Micros has consistently adapted and evolved to provide cutting-edge solutions tailored to our clients' unique requirements.

Our founder, Dave Kennedy, has decades of experience in the IT industry. He recognised the frustration and complexity that often surround IT, and envisioned a company that prioritized simplicity, transparency, and exceptional customer service. That vision remains at the core of everything we do.

Whether you're a multinational corporation with complex IT infrastructure or a home user seeking assistance with a simple tech issue, Custom Micros offers a comprehensive range of services designed to empower and support you every step of the way.

Our Services: A Tailored Approach

At Custom Micros, we believe that one-size-fits-all solutions simply don't cut it. That's why we take a meticulous approach to understanding your needs and crafting bespoke solutions that address your specific challenges and goals.

For Corporate Clients

We understand the demands placed on large organisations, particularly in today's fast-paced digital landscape. Our corporate services are designed to streamline your IT operations, enhance security, and maximise productivity.

We specialise in:

• Server Installations and Management: Setting up, configuring, and maintaining robust server systems that form the backbone of your IT infrastructure.

• IT Project Management: Overseeing complex IT projects from conception to completion, ensuring seamless implementation and project success.

• Emergency Call-Outs: Providing rapid response to critical IT issues, minimising downtime and ensuring business continuity.

• Data Storage & Recovery: Implementing secure and reliable data storage solutions and providing comprehensive data recovery strategies to safeguard your valuable information.

For Small and Medium-Sized Businesses (SMEs)

As a trusted partner to countless SMEs, we understand the unique challenges and opportunities faced by smaller organisations. Our tailored services are designed to empower growth and success.

• Server Installations & Support: Setting up and maintaining efficient server systems to streamline your operations and support your growing business.

• Hosted Exchange and Cloud Services: Implementing secure and scalable cloud-based solutions for email, collaboration, and data management.

• Emergency Call-Outs: Providing prompt and reliable support for critical IT issues, ensuring minimal disruption to your daily operations.

For Home Users

While our expertise extends to large corporations, we also pride ourselves on providing exceptional support to individual users. No matter your technical skill level, we are here to help.

• Local Home PC & Mac Support: Offering expert troubleshooting and repair services for your desktop and laptop computers.

• Virus and Spyware Removal: Protecting your devices from harmful malware and ensuring your online security.

• Wifi Setup and Configuration: Setting up and optimizing your home network for seamless connectivity and optimal performance.

• Emergency Call-Outs: Providing quick and effective support in case of unexpected tech issues.

• Data Recovery/Laptop Repairs: Restoring lost data and repairing damaged laptop components, preventing further data loss and ensuring your device is back in working order.

Our Commitment to Customer Service

At Custom Micros, we believe that outstanding customer service is the foundation of any successful relationship. We understand the importance of building trust and providing personalised attention to each and every client.

We are dedicated to:

• Providing prompt and efficient support, with a focus on resolving issues quickly and effectively.

• Offering a personal approach, taking the time to understand your needs and provide tailored solutions.

• Building long-lasting relationships based on trust, transparency, and mutual respect.

We are committed to being your reliable and approachable IT partner, empowering you to navigate the ever-evolving world of technology with confidence.