Trust us to fix it right the first time!
At Aapex IT, we are a Mac Repair and Laptop repair company based in Bristol, UK, with over 50 years of combined engineering experience. Our team of qualified engineers can tackle any computing problem, and we pride ourselves on providing a high-quality service that is both flexible and reliable.
Our Philosophy
We believe in meeting the needs of each individual client, tailoring our services to fit your specific requirements. Whether you need repair, maintenance, or sales, we strive to provide a professional yet cost-effective solution that exceeds your expectations.
Our Services
We offer a wide range of services, including:
- Mac Repair: Our certified Apple engineers can service and repair all models of Apple Macintosh, including MacBook, MacBook Air, MacBook Pro, and MacBook Pro with Retina Display.
- Laptop Repair: Our certified Microsoft engineers can service and repair all makes and models of PC and Apple laptops, including HP, Lenovo, Dell, and Asus.
- iPhone, iPad, and iPod Repairs: Our certified Apple engineers can repair most models of iPhone, iPad, and iPod, including iPhone 6, iPhone 7, iPhone 8, iPad Air, iPad Pro, and iPod Classic.
- Gaming PC and Laptop Repair: Our engineers can upgrade, service, and repair all makes of Gaming PC rigs and Gaming laptops.
- Phone and Tablet Repairs: Our engineers can repair most models of Samsung Phones and Tablets, as well as other Android devices.
- Game Console Repair: Our engineers can repair all models of PlayStation, Xbox, and Nintendo Consoles.
- Virus Removal and Software Faults: We can remove viruses, malware, and other software faults from your Mac, PC, or laptop.
- Reconditioned Mac and PC Sales: We sell refurbished Mac and PC, all with a 6-month warranty.
Our Team
Our team consists of highly trained and experienced engineers, led by Mark Wheeler, our Company Manager & Engineer, and James Davies, our Workshop Manager & Engineer.
Our Address and Contact Information
You can find us at 14 Mina Road, Bristol BS2 9TB, or contact us by phone at 0117 9541214 or by email at info@appleservice.co.uk. Follow us on Twitter @aapexit.
Opening Times
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
Saturday: 9:00am - 1:00pm & 2:00pm - 4:00pm
Sunday: Closed
Overall Experience
The majority of customers have had a positive experience with the Apple repair centre, citing efficient service, knowledgeable staff, and good value for money.
Strengths
- Efficient Service: Many customers have praised the centre's ability to quickly diagnose and repair their devices, often with a same-day or next-day turnaround.
- Knowledgeable Staff: Customers have appreciated the centre's staff for being knowledgeable and helpful, taking the time to explain the issues and provide accurate quotes.
- Good Value: Several customers have mentioned that the centre offers good value for money, with reasonable prices and no hidden costs.
Weaknesses
- Communication Issues: Some customers have experienced issues with communication, including lack of clarity on diagnostic costs and repair times.
- High Diagnostic Costs: A few customers have felt that the diagnostic costs are too high, particularly for water-damaged devices.
Specific Issues
- Parking: One customer mentioned that parking can be a issue around the centre, although it didn't cause a major problem.
- Rare Spares: One customer had to wait a couple of weeks for rare spares to be sourced for their old iPod.
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