Expert IT support, delivered with a personal touch
At Oxon IT Support, we're a team of dedicated professionals providing top-notch IT support and services to individuals and businesses in Oxford and its surrounding areas. Our mission is to deliver fast, efficient, and cost-effective solutions to help you optimize your IT systems, increase productivity, and reduce downtime.
Our Story
With over 15 years of experience in the IT industry, we've built a reputation for providing reliable, friendly, and professional services to our clients. Our team of experts has extensive knowledge and expertise in repairing and upgrading all brands of laptops, PCs, and MacBooks. We also offer a range of IT services, including virus removal, data backup, and crash recovery.
Our Services
We understand that every individual and business has unique IT needs. That's why we offer a comprehensive range of services tailored to meet your specific requirements. Our services include:
- Desktop computer repair
- Laptop repair
- PC health checks
- Virus and spyware removal
- Data recovery and backups
- PC and laptop upgrades
- Apple Mac repair
- Servers and networking
- Cabling, wireless, firewall, VPN
- Servers, email, storage, website
- Anti-virus, backups, and printers
- IT office move or new setup
Why Choose Us?
At Oxon IT Support, we're committed to delivering exceptional service and support to our clients. Here are just a few reasons why you should choose us:
- No fix, no fee policy
- Onsite installation and repair services in Oxford and Oxfordshire
- Collection and delivery services available
- Professional and reliable service at the lowest possible price
- Evening, weekends, and emergency calls at no extra cost
- Over 15 years of IT support experience
What Our Customers Say
Don't just take our word for it! Our customers rave about our fast, friendly, and professional service. Here's what they have to say:
"Oxon IT support is an absolute lifesaver. Professional, quick to respond, and a good communicator. We have had only excellent experiences with them." - William Humphreys, Director, Oxford Royale Academy
"I would very highly recommend Oxon IT Support. Mr. Akhtar couldn't have been more helpful. He repaired my computer in 24 hours even though it was right before Eid and he was supposed to be on holiday." - Dana Wentworth, Lecturer, Oxford Brookes University
Overview of Reviews
The majority of the reviews are positive, with customers praising the excellent IT support, professionalism, and fast service. Many customers have praised the shop for fixing their laptops, MacBook screens, and other IT issues quickly and efficiently.
Positive Aspects
- Excellent IT support and professionalism
- Fast and efficient service
- Good communication and honest repairs
- Friendly and trustworthy staff
- Ability to fix complex IT issues
Negative Aspects
- Some customers have experienced poor communication and dishonesty
- High prices for some services
- Concerns about tax evasion due to lack of receipt and cash-only payment
- Some customers have experienced poor repair quality and had to revisit the shop multiple times
Common Praises
- Fast service and quick turnaround
- Professional and friendly staff
- Honest repairs and good communication
- Ability to fix complex IT issues
Common Complaints
- High prices for some services
- Poor communication and dishonesty
- Concerns about tax evasion
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