Maidstone PC Repairs is a UK-based IT support company based in Maidstone, Kent, founded in 2006 by James McNicol. With a rich experience in the IT sector, James has an Honours Degree in Computer Information Systems Design and has worked with blue-chip companies, dealing with all aspects of IT, from basic PC support to complex network configurations. Our mission is to provide the best IT service delivery, ensuring that your equipment runs smoothly and resolves any problems as quickly as possible.
Our Services
We offer a range of services, from PC and laptop repairs to custom-built PCs, network support, and IT solutions for small businesses. We cater to both home and small business users throughout Kent and beyond. Our goal is to provide exceptional service, keeping our costs low to ensure that you receive the best value for your money.
PC and Laptop Repairs
We carry out repairs on-site, collecting and returning devices within 1-2 working days. Our team is equipped to diagnose and fix any IT issues, from virus and malware removal to data recovery and transfer. We provide drop-off services, with tiered pricing for the complexity of the problem.
Custom Built PCs
For those who require bespoke PC builds, we design and create high-performance gaming PCs and graphics-intensive systems. Our base spec includes 16GB RAM and a 500GB M.2 SSD, although we can customize your build to meet your specific needs.
Remote Support
In addition to on-site and drop-off services, we offer remote support, including one-hour sessions for minor issues. Our remote support services include:
- PC/Laptop Service and Repair
- Component Upgrades and Replacement
- Virus and Malware Removal
- Network Security Tests and Mitigation
- Data Recovery and Transfer
Why Choose Us?
At Maidstone PC Repairs, we pride ourselves on:
- Competitively priced services
- Expertise in IT and PC repair
- Friendly and approachable service
- Fast turnaround times for repairs
- Open communication throughout the repair process
Get in Touch
We welcome reviews and feedback, and you can find our latest reviews on Facebook, Google, and Yell. Get in touch with us to discuss your IT needs, and we will be happy to help.
Overall Service
The reviews highlight the exceptional service provided by Maidstone PC Repairs, with all customers expressing their satisfaction with the professionalism, responsiveness, and efficiency of the service.
Technical Expertise
The reviews showcase the technicians' ability to diagnose and repair a wide range of technical issues, including laptop screen replacement, fan repair, battery replacement, and Windows updates. The technicians are also praised for their ability to upgrade and update PC hardware and software.
Communication and Customer Service
The reviews consistently highlight the excellent communication skills of the technicians, with customers praising their prompt responses, friendly demeanor, and willingness to keep them informed throughout the repair process.
Reliability and Trustworthiness
Customers express their trust in Maidstone PC Repairs, citing their reliability, honesty, and professionalism. Many customers state that they would not hesitate to use the service again and would recommend it to others.
Timeliness and Value for Money
The reviews highlight the quick turnaround times for repairs, with many customers receiving their repaired devices within 24-48 hours. The service is also praised for its competitive pricing, with customers feeling that they received excellent value for money.
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