Expert Computer Repair and Maintenance Services You Can Trust
At Mountain Stream Ltd, we pride ourselves on being a trusted and reliable computer repair service provider in Reading, Berkshire. With over 20 years of experience in the IT industry, our team of experts has worked with various "Blue Chip" companies, including Hewlett Packard and Fujitsu, and has undertaken projects for prominent organizations such as Orange, Barclays Bank, Sky, Ministry of Defence, and The London Stock Exchange.
Our centrally based company focuses on providing top-notch computer repair and maintenance services to home users and small businesses in Reading and surrounding areas. We specialize in repairing laptops and desktop PCs, and our services extend to iPhone, iPad, and Samsung tablet repairs. We also offer virus and malware removal, data recovery, computer upgrades, and health check-ups to ensure your devices are running at their optimal levels.
Our Services
We understand the importance of having your devices up and running smoothly, which is why we offer a wide range of services to cater to your specific needs. Our laptop repair services cover all makes and models, excluding Apple products, and we provide free collection and return within our coverage area. For PC repairs, we offer on-site or off-site services without any call-out fees or extra charges for on-premise repairs.
In addition to laptop and PC repairs, we specialize in repairing broken screens or LCDs on iPhones, iPads, and Samsung tablets. We also provide expert virus and malware removal services, data recovery solutions, and computer upgrades to give your devices a performance boost. Our health check-ups ensure that your computer is running efficiently and safely, and we even offer a "no-fix, no-fee" guarantee to give you peace of mind.
Our Commitment
At Mountain Stream Ltd, we are committed to providing exceptional service and support to our customers. We pride ourselves on our competitive rates, free collection and return services, and our "no-fix, no-fee" guarantee. We believe in building long-term relationships with our customers, which is why we offer a 10% discount to NHS staff, students, and silver surfers.
Get in Touch
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We're always happy to help and look forward to serving you.
Excellent Reviews for Mountain Stream Ltd.
The reviewers have overwhelmingly praised Mountain Stream Ltd. for their exceptional service, quick turnaround, and reasonable prices. Repair and Maintenance was the primary concern for most customers, with Neil, the proprietor, providing detailed quotes, expert advice, and prompt completion of repairs.
Several reviewers appreciated Neil's honesty and willingness to advise on cheaper alternatives, such as data recovery, and his help in recommending suitable spare parts. Many customers were impressed with the speedy turnaround, with some repairs completed within hours or overnight.
Testimonials from satisfied customers highlight the professionalism, friendliness, and expertise of Neil, who went above and beyond to ensure a positive experience. His attention to detail and ability to diagnose and repair complex issues were particularly commended.
Customer Service was consistently praised, with reviewers noting regular updates on the repair process, kept informed of part arrival and completion, and prompt communication throughout.
Add-ons and Upgrades were also undertaken successfully, with reviewers appreciative of Neil's help in upgrading motherboards and processors, and his guidance on upgrading laptop components.
Technical Issues were addressed effectively, including screen repairs, fan noise, and data recovery. Neil's expertise in dealing with warranty issues, such as ensuring Dell engineers could access the laptop without repercussions, was particularly valuable.
Overall impressions suggest a company dedicated to providing top-notch service, exceptional value, and quick turnaround times. Conclusion
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