Empowering small businesses with fuss-free professional IT support
At Orbits IT, we're not just another IT support company. We're a team of experienced professionals passionate about delivering exceptional service to our clients. Established in 2010, we're a leading Managed IT Service Provider to SMEs across South Wales, The Midlands, and South West. We take pride in our customer-centric approach, proactively managing all aspects of your IT to ensure your business runs smoothly and efficiently.
Our Services
We offer a range of services designed to meet the unique needs of our clients. From ongoing IT support management to ad hoc and complementary support, we've got you covered. Our services include:
- Managed IT: Our comprehensive managed IT services ensure your IT infrastructure is secure, efficient, and cost-effective. Our team is always available to support your business, with proactive monitoring and maintenance to prevent issues before they arise.
- Cloud Services: Our cloud services provide secure access from anywhere with an internet connection, offering a wide range of benefits including Microsoft 365 emails, backups, and more. We'll help you find the perfect cloud solution for your business.
- Cybersecurity: The IT landscape is constantly changing, and cybersecurity should be a top priority for any organisation. We provide the necessary tools to secure your data and systems, ensuring your reputation and business are protected.
Our Values
At Orbits IT, we're committed to providing exceptional service, building long-term relationships with our clients, and delivering solutions that meet their unique needs. We're proud to have retained over 98% of our clients since day one.
Our Clients
We're grateful to work with a diverse range of clients across various industries, all of whom have benefited from our expertise and focus on customer service. We're proud to have:
- 100% clients who would recommend us
- 99% SLAs met
- 100% rated 5-stars on Google
- 98% customer retention
- Excellent customer service
Get in Touch
We're here to help. Whether you need guidance on IT infrastructure, cybersecurity, or cloud services, our team is always available to support your business. Contact us today to learn more about how we can help your organisation succeed.
Location
We have offices across South Wales, The Midlands, and South West, including:
- Cardiff: Unit 9 BSc The Waterfront Barry CF62 5QN
- Birmingham: Unit 17 Long Lane Trading Estate Halesowen B62 9LD
- Bristol: 130 Aztec West Almondsbury Bristol BS32 4UB
Overall Experience
The reviewers have had an overwhelmingly positive experience with Orbits IT Solutions, praising the team's professionalism, responsiveness, and ability to resolve IT issues efficiently.
Quality of Service
The team's technical expertise and knowledge have been commended, with reviewers highlighting their ability to handle a range of IT issues, from small to large, and provide effective solutions. The service provided has been described as "incredible", "friendly", and "approachable".
Communication and Responsiveness
Communication has been identified as a key strength, with reviewers appreciating the team's prompt responses to queries and issues. The team has been praised for their "positive responsiveness" and ability to keep clients informed throughout the resolution process.
Value for Money
The competitive rates offered by Orbits IT Solutions have been highlighted as a major advantage, with reviewers feeling that the value provided far outweighs the cost.
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