Alan Wood Computer Support

Alan Wood Computer Support has been providing reliable and friendly computer support services to the Faversham area and its surrounding postcodes since 2003. We understand that technology can sometimes be frustrating, and that's why we strive to make the experience as smooth and stress-free as possible for all our clients.

We are committed to offering a cost-effective solution for all your computer needs, whether it's a simple software issue or a more complex hardware repair. Whether you're a home user or a small business, we tailor our services to meet your individual requirements. We are passionate about helping people understand and navigate the digital world with confidence.

Services Offered

We offer a comprehensive range of services designed to keep your computer running smoothly and prevent future problems. From basic troubleshooting to advanced repairs, we aim to be your one-stop shop for all your computer needs.

Some of the services we provide include:

• Hardware Upgrades and Repairs: Need a faster hard drive or more memory? We can upgrade your existing hardware to keep your computer up to speed with the latest demands. If a component has failed, we can diagnose and repair the issue efficiently.
• New Computer Setup Including Data Transfer: Getting a new computer can be exciting, but the process can also be daunting. We make it easy by setting up your new machine, transferring your data, and ensuring all your software is installed and running correctly.
• Software Fixes: Encountering software glitches or errors can be frustrating. We have expertise in resolving software issues, including virus and malware removal, operating system updates, and application troubleshooting.
• Internet and Email Troubleshooting: We can help you overcome any challenges you are facing with your internet connection or email. This can include diagnosing and resolving issues with routers, modems, and email accounts.
• Home Networks: Setting up a secure and reliable home network can be complex. We can help you design and configure your network, ensuring all your devices are connected seamlessly.
• Office Moves: Relocating a business can be stressful enough without worrying about your IT infrastructure. We can help you with a smooth transition by transferring your data and equipment to your new office location.
• Data Recovery: Losing important data can be a nightmare. We have experience in recovering data from various storage devices, giving you peace of mind knowing your valuable information is safe.
• Solid State Disk Upgrades: Upgrade your computer's performance with a faster and more reliable Solid State Disk (SSD). We can install an SSD and ensure your system is configured optimally for a smoother user experience.
• Improve Wi-Fi Coverage: Experiencing weak Wi-Fi signals in your home or office? We can identify potential issues and suggest solutions to improve your coverage and connectivity.
• Smart Gadget Setup: Setting up new smart devices can be confusing. We can help you configure your smart home devices, such as smart speakers, thermostats, and security systems, ensuring they work seamlessly with your existing network.
• Tuition and Advice: We offer guidance and support to help you become more confident in using your computer and navigating the digital world. Whether you need help with specific software or tasks, or simply want to learn more about computers in general, we are here to assist you.

Computer MOT

In addition to our core services, we offer a comprehensive "Computer MOT". This service involves a thorough inspection of your PC or laptop to identify any potential issues or areas for improvement. The inspection includes cleaning the fans to prevent overheating, running malware scans to ensure your system is secure, and checking for outdated software that may be compromising performance. The Computer MOT typically takes two hours and costs 80.

Computer Data Backup

We understand the importance of protecting your valuable data. In partnership with iDrive, we can offer a secure and cost-effective offsite data backup service. This service ensures that your important files are securely stored and can be easily recovered in the event of any hardware failure or data loss.