Your Device, Our Expertise, Your Happiness
Expert Laptop, MacBook, and iMac Repair Services
HQ Laptop Repair is a leading specialist in out-of-warranty repairs for all makes and models of laptops, Macbooks, and iMacs. With over 15 years of experience and a team of highly skilled engineers, we are your trusted partner for all your device repair needs.
What We Offer
We offer a comprehensive range of services to address all common hardware and software issues, including:
Hardware Problems
- Laptop not turning on or shutting down randomly
- Video, display, and audio problems
- Hard drive problems
- No display or dim display
- Freezing or hangs
- Battery issues
- Damaged or loose ports
- Broken screens and digitizers
Software Problems
- Windows and Mac OS X recovery and installation
- Data recovery and user file restoration
- Blue screen fix
- Virus removal
- Speed optimization
Specialized Services
- Motherboard fixing and component replacement
- Bios programming and chip replacement
- Connector repair and replacement
- Data recovery from burnt out components
- Liquid damage repair
Why Choose HQ Laptop Repair?
- Exceptional Customer Service: Our friendly and experienced staff are dedicated to providing you with personalized and efficient service.
- Quality Assured: We provide a 6-month warranty on all repairs and a 3-24 month warranty on parts, depending on the supplier.
- Expert Knowledge: Our engineers have years of experience working on all major brands and models.
- Transparent Pricing: Our prices are competitive and clearly communicated, with no hidden fees.
- Convenient Location: Located near A240 Kingston Road and Stoneleigh train station, with ample free parking available.
We Are Committed to Excellence
At HQ Laptop Repair, we take pride in delivering high-quality repairs and exceptional customer service. Our team of skilled engineers and technicians are dedicated to restoring your device to its original functionality and ensuring your complete satisfaction.
General Impressions
The majority of customers are extremely satisfied with the service provided by HQ Laptop Repairs, praising the owner's expertise, professionalism, and timely responses.
Positive Aspects
- Speed of Service: Many customers appreciate the quick turnaround time, with some repairs being completed within 24-48 hours.
- Expertise: The owner, Jan, is highly knowledgeable and able to fix complex issues that others may not be able to resolve.
- Communication: Customers appreciate being kept informed throughout the repair process, with regular updates and clear explanations of the work being done.
- Friendliness: Jan is often described as friendly, courteous, and down-to-earth, making customers feel at ease.
- Fair Pricing: Customers are pleased with the reasonable prices charged for repairs, which are often considered good value for the expertise and service provided.
Negative Comments
There are only two minor negative comments, one regarding slow response times and another about the shop being shut when expected to be open.
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