Where Technology's Made Simple.
TECNiA is a leading Norwich-based IT Support and Managed Services specialists, established in 2004. We are dedicated to helping businesses, schools, and individuals in Norwich, Norfolk, and across the UK make the best use of technology. Our experienced and friendly team of local staff are committed to providing unparalleled IT support and consultancy services to our clients. We offer tailored solutions to meet the specific needs of each client, helping you gain a competitive edge and achieve your objectives.
Business IT Services
At TECNiA, we understand the challenges businesses face when it comes to managing technology. We work closely with you and your management team to provide reassuring IT knowledge and skills, allowing you to run your organisation whilst we take care of your technology. We help you understand the technology you use and assist you in finding ways to simplify your systems, enabling you to focus on your business. We offer services such as:
- Cloud Computing: Our cloud computing solutions help you streamline your business operations and reduce costs. We work with leading cloud platforms such as Google Workspace, providing flexible and secure IT systems that work across multiple devices.
- Business Continuity: Feeling vulnerable due to the risk of cyber crime? We can help you reduce that risk and create a comprehensive business continuity plan. We provide tools to help you recover from potential IT disruptions, minimising the impact on your business.
- Supporting Your Team: We help you improve communications, productivity, and profitability by providing tailored IT solutions for your team. Our services include Google Workspace support, real-time information access, and effective collaboration tools.
- Business IT Support: We offer a range of flexible business IT support packages, from remote support to on-site visits. Our dedicated helpdesk ensures a quick response to your IT issues, allowing you to focus on your core business.
Schools ICT Services
At TECNiA, we are experienced in working with schools to deliver reliable and effective ICT systems. We understand the need for budget-friendly solutions that help staff and students. Our school ICT services include:
- School ICT Support: Our experienced team can help your school design and implement ICT systems that are tailored to your needs and budget. Our support services ensure continuity and a rapid response to issues.
- Building Your School's ICT Infrastructure: We work with you to plan, build and manage your school's ICT infrastructure, from designing the network to implementing devices and software. Our team will help you create engaging, innovative learning environments.
- Protecting Your School's Data: We ensure your school's data is protected and in compliance with data protection regulations. We provide secure backup solutions, antivirus protection, and content filtering services.
Excellent Customer Service
Both reviewers praised the exceptional customer service they received from Raymond at TECNiA. They commended his ability to explain complex technical issues in plain English, putting them at ease and making them feel confident in his expertise.
Technical Expertise
The reviewers were impressed with Raymond's technical skills, which enabled him to quickly diagnose and resolve their IT issues. One reviewer's laptop was restored to perfect working order in less than a day, while the other received valuable remote advice on fixing their problem.
Personalized Service
TECNiA's personalized service was highlighted by both reviewers, who appreciated the attention to detail and care taken to ensure their issues were resolved promptly and efficiently.
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