Simplify IT for your organization, shape your future.
At TIEVA, we take pride in being a trusted partner for our customers, helping them navigate the ever-evolving world of technology. With a passion for simplifying IT, we aim to empower businesses of all sizes to achieve their full potential. Our story began with the fusion of two leading technology companies, Pure Technology Group and Prodec Networks, coming together to form a single, unified brand.
Transformative Business Technology Services
As a Fulcrum IT Partners company, we're dedicated to delivering transformative business technology services that drive power and simplicity without compromise. Our comprehensive solutions cater to the diverse needs of customers across various industries, from retail to education, and public sector to healthcare. Our expertise lies in our ability to combine innovative technology with world-class services, ensuring our customers receive tailored, end-to-end IT solutions aligned to their strategic objectives.
Expertise and Certifications
At TIEVA, we're committed to offering premium products, services, and solutions backed by our team of highly skilled specialists. Our team's collective expertise spans across various technologies, and we've earned industry certifications, including ISO27001, ISO14001, and ISO9001, ensuring quality and security are at the forefront of everything we do.
Mission
Our mission is to simplify IT for our customers. We believe that complex IT infrastructure should not hinder business growth, and our goal is to empower organisations to thrive in the digital age. We achieve this by providing innovative, transformative IT solutions that deliver impactful, measurable, and sustainable business change.
Working Together
From small to large enterprises, and across various sectors, including public, private, and charity, no two organisations are the same. That's why we believe in working closely with our customers to understand their unique needs and develop bespoke IT solutions that align with their strategic objectives.
Global Partnerships
We're proud to work alongside leading global technology partners and distributors, offering our customers access to the latest products and services. Our partnerships enable us to deliver comprehensive, end-to-end IT solutions that cater to the diverse needs of our customers.
Innovative Solutions
We're dedicated to staying at the forefront of technological advancements, ensuring our customers benefit from the latest innovations. Our innovative solutions are designed to simplify IT, driving business growth, and empowering organisations to achieve their full potential.
Solutions
Our comprehensive service portfolio includes:
- Cloud Services: From Cloud Assessment to Cloud Adoption and Migration, we help organisations leverage the power of cloud computing for increased agility and efficiency.
- Network: Our network expertise spans from network design and implementation to managed network services, ensuring secure, reliable, and high-performance connectivity.
- Digital Workspace: We empower remote workers with secure, seamless, and user-friendly access to company resources and applications.
- Cyber Security: Our cybersecurity services protect organisations from ever-evolving threats, safeguarding sensitive data, and ensuring regulatory compliance.
- IT Support: Our expert IT support team provides 24/7 assistance, ensuring minimal downtime and maximising productivity.
Customer Stories
We're proud to share the stories of our customers who have successfully transformed their IT infrastructure, from top retailers to public sector organisations, and from education to healthcare. Our case studies demonstrate the significant value we've delivered, empowering our customers to drive business growth and achieve operational excellence.
Join the TIEVA Family
Are you ready to join one of the world's fastest-growing technology companies? We're always looking for talented individuals to join our team. If you're passionate about innovative technology and committed to delivering exceptional customer experiences, explore our vacancies and join us in shaping the future of IT.
Get in Touch
For more information or to discuss your IT needs, please don't hesitate to reach out. Our expert team is ready to guide you through our comprehensive service portfolio and help you achieve your business objectives.
Warning Signs and Cautionary Tales
The reviews for Prodec are overwhelmingly dismal, with three out of four reviewers heavily warning others to avoid the company at all costs. The reasons for this stark assessment vary, but a general theme emerges: a lack of effective support and communication.
The Problem with Support
Both Paul O. and James Cooksey express deep dissatisfaction with the level of support they received from Prodec. Paul was an engineer who, after being accused of dumping old legacy parts, was subsequently sent to jail, and James spent a significant amount of money on an annual support contract for Cisco equipment only to be met with silence and a complete lack of resolution for his router issue. James further updates that, after a year of logging support cases, none were resolved by Prodec, and the company failed to deliver on its promises.
A Lone Positive Review
Matt Jones, on the other hand, had a significantly more positive experience. He found the company to be extremely helpful, with equipment ordered and sent promptly. He expressed a desire to continue using Prodec's services in the future.
