Your IT Partner - Reliable & Local
At Star IT, we are a team of dedicated IT professionals based in St Ives, Cambridgeshire, with a passion for delivering exceptional IT support and solutions to businesses in the region. Since our inception in 2009, we have established ourselves as one of the leading IT support providers in Cambridge and its surrounding areas.
Our Mission
At Star IT, our mission is to provide tailored IT solutions that cater to the unique needs of each individual business. We believe that no two businesses are the same, and that's why we take the time to understand the specific requirements of each client. Our objective is to provide practical solutions that are bespoke to the business, accommodating both budget and scalability.
Our History
Founded by Jonny Wood in 2008, Star IT has a rich history in the IT support sector. With over 15 years of experience in the field, Jonny has built a reputation for providing excellent IT solutions and support to small businesses in the Cambridgeshire district. Over the years, our client base has grown steadily through word of mouth, thanks to the quality of our bespoke IT support services.
Our Approach
At Star IT, we believe in taking a proactive approach to IT support. We understand that IT issues can be frustrating and costly, which is why we focus on resolving problems before they become major issues. Our team of certified engineers are committed to staying up-to-date with the latest technologies, ensuring that our clients receive the most current solutions.
Our Services
We offer a wide range of IT support services, including:
- IT Support Packages
- Computer Repairs & Maintenance
- Cloud Computing
- Wireless Networking
- Hardware Procurement
- Software Supply
- VoIP Telephones
- E-Mail Solutions
- Onsite & Remote Assistance
- Managed Printer Solutions
- IT Support
Our Team
Our team consists of highly skilled and certified engineers who have extensive knowledge in the IT sector. Our engineers are experts in network design, project planning, and client account management, ensuring that every client receives the most efficient solution.
Our Values
At Star IT, we value our clients and strive to build strong relationships with each and every one of them. We believe in transparency, honesty, and providing exceptional customer service. Our goal is to become an extension of your business, providing support and solutions that enable you to focus on running your business.
Exceptional Service and Expertise
The reviews for Star IT are overwhelmingly positive, with every reviewer giving the company a perfect 5-star rating. The common theme throughout is the exceptional service and expertise provided by Jonny and the team. Reviewers mention that the company responds quickly to problems, provides friendly and helpful support, and is always available to assist.
Timely and Effective Solutions
Many reviewers praise Star IT's ability to provide timely and effective solutions to IT issues. Peter German mentions that the company came out to fix a problem at short notice, while T. thanks the team for their recent help with phones and computers. James Bailey highlights the team's availability and ability to get the job done quickly and efficiently.
Personal Touch and Calm Influence
Peter Brooker's review highlights the personal touch provided by Jonny and Martin, citing Jonny's calming influence and ability to make others feel at ease. This warm and approachable demeanor is mentioned by multiple reviewers as a key factor in their positive experience with Star IT.
Overall Impression
Overall, the reviews suggest that Star IT provides exceptional IT support, with a focus on quick response times, effective solutions, and a personal touch. The team's expertise and friendly approach have earned them a reputation as one of the best IT businesses around.
