Your IT Partner for Peace of Mind
At Dove Support, we take pride in our extensive knowledge of IT, acquired over 20 years. Our mission is to provide top-notch digital solutions to individuals, small businesses, and organizations in Essex and Suffolk. With a strong foundation of over 100 clients, we are committed to delivering exceptional services, ensuring that our customers' technology needs are met with utmost proficiency.
Our Story
Founded in 2005, Dove Support has evolved to become a trusted authority in IT support. Initially based in Sudbury, Suffolk, we moved to Stanway, Colchester, Essex in 2009. Our journey has been marked by steady growth and a relentless pursuit of excellence. With over 20 years of IT experience, we have honed our skills to provide unparalleled support to our clients.
Our Expertise
Our team of experts has extensive knowledge of Microsoft Windows-based software, including operating systems, office applications, server applications, VPNs, home user software, anti-virus software, and wired or wireless networks. We also have a general understanding of Apple Macintosh software. Our extensive know-how enables us to tackle even the most complex IT issues with ease and precision.
Our Services
At Dove Support, we offer a comprehensive range of IT services, catering to the diverse needs of our clients. Our services include:
- Computer Support: We provide expert support for PCs, laptops, networks, printers, and mobile phones, ensuring that your digital devices are always running smoothly.
- Computer Repairs: Our skilled technicians can repair and maintain your computers, troubleshooting and fixing issues quickly and efficiently.
- Upgrades: We offer upgrade services for your hardware and software, ensuring that your technology stays up-to-date and optimized for your needs.
- Network Solutions: From simple home networking to fully structured cabling with racks, firewalls, and routers, we provide tailored network solutions to meet your specific requirements.
Why Choose Dove Support?
At Dove Support, we pride ourselves on our commitment to exceptional service, with a NO FIX NO FEE policy. Our experienced technicians are available 7 days a week, with flexible opening hours to accommodate your needs. Whether you're an individual or a small business, we're dedicated to providing you with expert IT support, ensuring that your digital needs are met with ease.
Overall Experience
The overall experience with Dove Support has been extremely positive, with all reviewers giving a 5-star rating.
Professionalism and Expertise
Reviewers praised the professionalism and expertise of Dove Support, with one reviewer stating that they are "very professional and helpful". Another reviewer noted that they are "brilliant and fair" and that they "know their stuff".
Quick Response and Resolution
Reviewers were impressed with the quick response and resolution of their issues. One reviewer mentioned that their computer and printer were "sorted out very quickly". Another reviewer praised the quick response, stating that they rang back promptly after leaving a message and were able to rectify the problem quickly.
Remote Repair Capability
One reviewer highlighted the convenience of Dove Support's remote repair capability, noting that they can repair issues remotely using TeamViewer.
