Expert IT Solutions for a Smarter Business
At OnSite IT, we pride ourselves on being a trusted and reliable IT partner for businesses of all sizes. With over 25 years of experience, we have been the backbone to over 150 local businesses, ranging from individuals to enterprises, and everything in between. We understand that IT issues can be daunting for those who are unfamiliar with the systems used in today's world, so we convert that stress into a solution.
Our mission is to provide our clients with the best solutions to protect their business data and information, utilising modern services to push their business to the next level. We offer a range of IT services for our clients, including managed IT support, disaster recovery, dark web monitoring, repairs, consultancy, hardware building supplied, and software issues supplied.
With a range of clients throughout many different sectors, such as finance, recruitment, care, property, and retail, we have the expertise to assist any type of business. Our experienced team of IT professionals is dedicated to providing our clients with the highest level of service and support.
Our Team
At OnSite IT, we believe that our team is the key to our success. Our team of experts is headed by Matthew Underwood, our managing director, who has been with the company since 2004. Our team also includes Rob Scott, our IT and networks engineer, Kian McGuinness, our IT and network engineer, Dave Gardener, our IT and network engineer, and Deborah Gotelee, our customer account manager.
Our Services
We offer a range of services designed to meet the unique needs of our clients. These services include:
- Managed IT Support: Our proactive approach to IT support leaves you feeling secure. We take the time to understand your usage and requirements, providing you with the right support and security.
- Disaster Recovery: We understand the importance of having a disaster recovery plan in place. Our team is always available to help you recover from any unexpected IT disruptions.
- Dark Web Monitoring: Our dark web monitoring services keep an eye out for any potential threats to your business, giving you peace of mind.
- Repairs: We offer repair services for a wide range of IT issues, from hardware to software problems.
- Consultancy: Our team of experts is always available to offer advice and guidance on how to improve your IT systems.
- Hardware Building/Supply: We can supply and build custom desktop computers and laptops for both professional and gaming use.
- Software Issues/Supply: We offer a range of software solutions, from business software to gaming software.
Why Choose Us
At OnSite IT, we understand the importance of having a reliable and trustworthy IT partner. That's why we're committed to providing our clients with the highest level of service and support. We pride ourselves on being a local business, with a deep understanding of the needs of our local community.
Get in Touch
If you're looking for IT support that you can trust, get in touch with us today. We'd be happy to chat about your IT requirements and provide you with a customised solution that meets your unique needs.
Overview of Reviews
The reviews of OnSite IT and Lexden Computer Services are overwhelmingly positive, with all reviewers giving a 5-star rating.
Excellent Customer Service
Reviewers consistently praised the friendly, welcoming, and helpful nature of the staff at both companies. They were described as "exceptionally helpful", "super lovely", "friendly", and "caring". Many reviewers appreciated the calm and reassuring demeanor of the staff, which made them feel at ease.
Technical Expertise
The technical expertise of both companies was also highly praised. Reviewers mentioned that the staff were "knowledgeable", "expert", and "genius" when it came to resolving their IT issues. The speed and efficiency of their service were also highlighted, with many reviewers appreciating the quick response times and fast resolutions to their problems.
Reliability and Trust
Many reviewers emphasized their trust in both companies, describing them as "reliable", "efficient", and "impeccable". They felt confident in the ability of the staff to resolve their IT issues and were satisfied with the service they received.
Specific Praise for Staff Members
Several reviewers singled out specific staff members for praise, including Matthew, Kian, Deborah, Jonathan, Chris, and Ruku. These staff members were praised for their exceptional service, technical expertise, and friendly demeanor.
