Expert IT Support When You Need It
Viewdata, established in 1991, has been a trusted IT support partner for small to medium-sized businesses in the Henley-on-Thames area and beyond. We have a team of highly skilled engineers and project managers who are dedicated to delivering reliable and comprehensive IT solutions tailored to your unique needs.
Our Vision and Values
Our vision is to empower businesses with seamless and efficient IT infrastructure, allowing them to focus on their core operations and achieve greater success. We are driven by core values of:
- Customer-centricity: We prioritize understanding your business needs and delivering solutions that align with your goals.
- Technical Expertise: Our team stays abreast of the latest technologies and industry trends to offer cutting-edge solutions.
- Transparency and Communication: We provide clear and concise communication throughout the process, ensuring you are always informed.
- Proactive Support: We proactively identify potential issues and take preventative measures to minimize downtime and maximize efficiency.
Our Services
We offer a comprehensive range of IT services, including:
**Managed IT Services
- Complete outsourcing of your IT infrastructure management
- Proactive IT support and troubleshooting
- Comprehensive reporting and proactive risk management
**IT Support
- Hardware and software troubleshooting
- User support and training
- Network infrastructure management
- Data recovery and security solutions
**Cloud Services
- Secure and reliable cloud storage and computing solutions
- Collaboration and communication tools
- Automated backups and disaster recovery
**Device Management
- Comprehensive management of desktops, laptops, mobiles and tablets
- Secure deployment and configuration
- Remote access and device tracking
Additional Services
- Cybersecurity solutions and threat mitigation
- IT project planning and implementation
- Apple IT support and management
Why Choose Viewdata?
With over three decades of experience, we have honed our skills in providing tailored IT solutions that meet the unique needs of each client. Our commitment to:
- Fast response times: Our average response time is just 9 minutes.
- Transparency: We provide clear and concise reports and progress updates.
- Cost-effectiveness: We offer competitive pricing models designed to fit your budget.
- Customer-centric approach: We prioritize open communication and collaboration.
Exceptional IT Support
Reviews praise Viewdata's exceptional IT support, highlighting their professionalism, quick response times, and reliable service. Many reviewers have been working with Viewdata for several years, with some partners exceeding 15 years.
Transformational Impact
Their support has had a transformational impact on businesses, with one reviewer stating that it has been "truly exceptional throughout" and has helped their company replatform its IT.
Friendly and Knowledgeable Team
The Viewdata team is described as friendly, helpful, and knowledgeable, with reviewers appreciating their prompt and efficient handling of technical issues.
Professional Service
Reviewers praise Viewdata's professional service, citing excellent advice, support, and recommendations on improving security systems and conference facilities.
High-Quality Support
The company is commended for providing high-quality support, meeting and surpassing expectations, and offering fantastic advice on Apple solutions.
