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Who We Are

Concept IT is a team of dedicated and experienced IT professionals dedicated to providing comprehensive support and guidance to businesses in the North East of England. Established nearly ten years ago by Kevin Embleton, our mission is to empower small and medium-sized enterprises (SMEs) with quality, professional, and tailored IT solutions.

Over the past decade, we've witnessed significant growth alongside our clients, fueled by our commitment to delivering business-oriented support and innovative systems. Our long-standing relationships with many of our original customers speak volumes about the quality, friendliness, and focus of our services, making us not just a service provider but a trusted partner for our clients.

Our Focus: Quality, Professionalism, and Integrity

At Concept IT, we believe in conducting business with the highest level of professionalism and integrity. This core belief guides every aspect of our service, ensuring that we consistently deliver solutions that exceed expectations. While we hold ourselves to rigorous standards, we remain approachable and transparent, eliminating technical jargon to ensure clear communication and understanding for our clients.

Tailored IT Solutions to Drive Business Growth

We understand that each business has unique needs and challenges. That's why we offer a comprehensive range of IT services, meticulously tailored to meet the specific requirements of your organisation. Whether you require ongoing IT support, cloud solutions, business system implementation, or robust cybersecurity measures, Concept IT is your one-stop solution.

Our goal is to empower you to focus on your core competencies while we handle all your IT needs efficiently and effectively. By leveraging the latest technology and best practices, we strive to enhance your productivity, improve operational efficiency, and ultimately drive sustainable business growth.

Partnering for Long-Term Success

We view our clients as partners in success, and we are committed to building long-lasting relationships built on trust, transparency, and mutual growth. Our proactive approach ensures that we anticipate your evolving needs and provide timely solutions to address potential challenges.

We invest in our team's expertise and continually enhance our infrastructure to deliver exceptional service. Our constant drive for improvement ensures we remain at the forefront of the IT industry, delivering cutting-edge solutions that keep your business ahead of the curve.

We are proud of the positive impact we have made on our clients' businesses. From small startups to established corporations, we have consistently delivered results and exceeded expectations.

When you choose Concept IT, you choose a trusted partner dedicated to your success. We are passionate about helping businesses thrive in the digital age.

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