IT Support for Your Business, Delivered with a Personal Touch
At Cheltenham Computer Specialists, we are a team of experienced IT professionals dedicated to providing top-notch IT support services to individuals, small and medium-sized businesses in Cheltenham and surrounding areas. With over 15 years of experience in the field, we have gained a reputation for providing reliable, fast, and comprehensive IT support services that cater to the unique needs of our customers.
Range of IT Support Services
Our team of experts offers a wide range of IT support services, including:
- Network Installation and Maintenance: We provide installation and maintenance services for networks, servers, and firewalls to ensure your business runs smoothly and efficiently.
- Data Recovery: We specialize in data recovery services, including accidental deletion of files, corrupt partitions, or failed drives.
- Backup and Data Recovery: We offer advice, setup, and configuration of backup solutions to ensure your data is safe and recoverable in case of a disaster.
- Hardware and Software Acquisitions: We supply all types of IT equipment, including hardware and software, and provide expert advice on what best suits your needs.
Business Types Supported
Our IT support services are designed to cater to a wide range of businesses, including:
- Architects
- Dentists
- Recruitment companies
- Surface coating companies
- Developers
- Educational services
- Lighting companies
- Care home services
- Hotels
- Horse stud farms
- Estate agents
- Gas service providers
- Serviced apartments
- Lawyers
- Kitchen suppliers
- Concrete suppliers
Why Choose Cheltenham Computer Specialists
At Cheltenham Computer Specialists, we pride ourselves on providing:
- Quick Response Times: We understand that IT issues can cause significant downtime and loss of productivity. That's why we provide quick response times to ensure your business stays operational.
- Friendly Support: We believe that IT should be easy to understand, and that's why we don't use technical jargon or confusing terminology.
- Solid and Reliable Service: We provide a solid and reliable service that you can trust, with a team of experienced IT professionals who are committed to delivering exceptional results.
Contact Us
If you're looking for IT support services that cater to your unique needs, contact us today to learn more about how we can help your business thrive. You can reach us on 01242 582011 or through our website contact form.
Speed and Efficiency
The reviewers who were impressed with the service reported that it was fast and efficient. David collected their crashed PCs within an hour of reaching out and had them repaired and returned within a few hours. The company was able to diagnose and fix issues quickly, exceeding expectations and providing great value.
Communication
Good communication was cited as a key factor in the success of the service. One reviewer appreciated the clear updates they received throughout the process, while another felt comfortable paying by card from home due to the professional and slick service.
Reliability
Unfortunately, not everyone had a positive experience. One reviewer reported multiple failed appointments, with David failing to show up or contact them despite giving them several dates. This led to frustration and ultimately, they had to take their business elsewhere.
Expertise
The reviewers who were happy with the service praised the expertise of David, the IT professional who ran the business. He was able to diagnose and fix complex issues, such as a BIOS fault, and even managed to save the customer a significant amount of money by not having to replace new parts.
Follow-up
One reviewer appreciated the thoroughness of the service, as David took the time to investigate the issue and confirm that the laptop was not economically repairable.
Conclusion
The reviews highlight the importance of reliability, communication, and expertise in a service-based business. While some reviewers had excellent experiences, others were left feeling frustrated and disappointed.
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