Redfortress

Redfortress Limited is a leading provider of comprehensive IT support solutions for businesses across the South-East of England. Founded in 2007, we have built a reputation for delivering excellence in the field, partnering with both small and large organisations across the public and private sectors. Our commitment to customer satisfaction and our deeply technical expertise have allowed us to become a trusted name in the industry.

Our Philosophy: Your IT, Our Priority

At Redfortress, we understand that your business relies heavily on a secure, reliable, and efficient IT infrastructure. Disruptions to your systems can lead to significant downtime, decreased productivity, and even financial losses. This is why we treat every IT support request with the utmost urgency and professionalism, as if it were impacting our own operations.

A Diverse Range of Services to Meet Your Needs

Redfortress offers a comprehensive suite of services tailored to address the diverse IT needs of modern businesses.

Network Solutions

Our network expertise encompasses a wide range of solutions, including the design, installation, and maintenance of robust and secure WiFi networks. We can also help you with server management, file storage solutions, and data sharing, ensuring seamless data access and collaboration within your organisation.

Communications Solutions

We provide a comprehensive suite of communication solutions designed to enhance connectivity and streamline collaboration. This includes VoIP (Voice over Internet Protocol) systems, enabling cost-effective phone services; email solutions, ensuring efficient communication; video conferencing solutions, facilitating virtual meetings; and messaging platforms, enabling rapid and secure internal communication.

Hardware Solutions

Our hardware expertise allows us to provide comprehensive solutions for all your computing needs. We can assist with the procurement, installation, and maintenance of desktop computers, laptops, digital signage displays, and secure networking equipment, such as CCTV systems. We understand the importance of high-performance hardware and can tailor solutions to meet the specific demands of your business environment.

Software Solutions

Beyond hardware and network support, we also offer expertise in software solutions. This includes the implementation and support of Microsoft Office Suite applications, ensuring your team has the tools they need for productivity. We can also assist with website development and custom application creation, helping you to enhance your online presence and streamline your internal processes.

Dedicated Support

At Redfortress, we believe in providing our clients with exceptional support. Our highly trained and experienced technicians are available 24 hours a day via a dedicated support phone line. We offer on-site support, ensuring rapid response times in case of hardware failures or other critical issues. Our remote support capabilities allow us to access and troubleshoot your systems remotely, providing efficient and timely solutions from our offices. Additionally, our comprehensive Help Desk system allows you to easily raise, track, and manage support requests, ensuring transparency and control throughout the process.

We are committed to resolving 97% of all support requests within 24 hours, whether remotely or on-site, guaranteeing that your IT infrastructure remains stable and productive.

Let Us Be Your IT Partner

Redfortress is dedicated to empowering businesses with the IT infrastructure and support they need to thrive. Our comprehensive solutions, combined with our unwavering commitment to customer satisfaction, make us the ideal partner for your IT needs.