Business Computer Solutions

BCS is a 100% employee-owned IT company, proudly recognised as one of the UK's top 15 IT service providers and ranked #209 globally on the prestigious MSP 501 list. Since 1996, our dedicated team of IT professionals has delivered first-class outsourced IT support to businesses across Kent, providing a comprehensive range of IT services designed to empower and elevate your business operations.

Our Mission

At BCS, we believe that technology should be a catalyst for success, not a source of frustration. That's why we're committed to providing our clients with exceptional IT support, innovative solutions, and a deep understanding of their unique business needs. We strive to be a trusted partner, working collaboratively to navigate the complexities of the digital landscape and unlock the full potential of technology for your business.

Unwavering Commitment to Excellence

Our team of highly qualified IT specialists possesses over 25 years of combined experience in the industry, enabling us to deliver tailored solutions that meet the specific demands of your business. We take pride in our unwavering commitment to your success, offering unlimited IT support, proactive monitoring, and robust security measures to ensure the seamless operation of your IT infrastructure.

Comprehensive IT Services

BCS understands that every business is different, and that's why we offer a comprehensive suite of IT services designed to address the diverse needs of our clients. Our services encompass the following key areas:

• 24/7 IT Support: Our comprehensive IT support plans provide round-the-clock assistance from our expert team, ensuring that your IT systems are always up and running. We offer fixed-price plans tailored to your specific requirements and response times, including our "Complete" plan, which guarantees a 15-minute response time for critical issues.

• Managed Cyber Security:

In today's increasingly digital world, cyber security is paramount. BCS provides expert guidance on securing your IT infrastructure, including hands-on technology solutions, rigorous risk assessments, and comprehensive staff training programs.

• Backup & Disaster Recovery: We understand the critical importance of protecting your valuable data against unforeseen events. Our robust backup and disaster recovery solutions ensure that your data is safe, secure, and easily recoverable in the event of a system failure or disaster.

• GDPR Compliance & Training: Navigating the complex world of data protection regulations can be challenging. BCS provides expert consultancy and training services to help you achieve and maintain GDPR compliance, ensuring that your business is protected and operates ethically.

• Cloud Computing: We help you leverage the transformative power of cloud computing, providing seamless migration, management, and support for your cloud-based applications and infrastructure.

• VoIP Solutions: Enhance your communication efficiency and reduce costs with our tailored VoIP solutions. We offer a wide range of VoIP services, designed to meet the specific needs of your business, from call management and conferencing to video conferencing and collaboration tools.

Streamlined Onboarding Process

Our seamless onboarding process is designed to minimize disruption to your business operations. We start with a detailed discovery call to understand your IT challenges and goals, followed by a tailored consultation to explore your specific needs. We then conduct an in-depth analysis of your existing IT systems to provide recommendations and develop a customized support plan. Finally, we ensure a smooth transition into our 24/7 IT support environment.

Benefits of Choosing BCS

When you partner with BCS, you gain more than just IT support; you gain a trusted partner dedicated to your success.

• Unlimited IT Support: Enjoy 24/7 access to our qualified support desk with a guaranteed 15-minute response time for critical issues.
• Industry-Leading Security: Our ISO 27001, 9001, 14001, and Cyber Essentials Plus certifications demonstrate our unwavering commitment to safeguarding your data and systems.
• Proactive Monitoring: We proactively monitor your IT infrastructure 24/7, identifying and resolving potential issues before they impact your business operations.
• Cyber Expertise: Our team of experienced cyber security professionals provides expert advice and guidance to help you mitigate risks and stay ahead of emerging threats.
• Focus on Performance: Our IT solutions are designed to drive increased performance, productivity, and efficiency for your business.
• Documentation & Auditability: We maintain comprehensive documentation of your IT systems, ensuring complete transparency and auditability.