Get Your Computer Repaired Today and Experience the CRD Difference!
Who We Are
Computer Repairs Derby is a renowned computer repair company based in Derby, UK. Established in 2001, we have built a reputation for providing professional and efficient repair services to individuals, small businesses, and charitable organisations throughout the East Midlands. Our team of highly experienced technicians is dedicated to providing top-notch repair services for desktops, laptops, tablets, netbooks, and gaming PCs.
Our Services
At Computer Repairs Derby, we understand that every computer is unique and requires personalized attention. That's why we offer a range of services tailored to meet the specific needs of our clients. Our comprehensive services include computer repairs, sales, and maintenance, as well as cloud computing solutions. We specialize in the repair and upgrade of desktops, laptops, tablets, netbooks, and gaming PCs, and our team is enthusiastic about building custom gaming rigs and PCs.
Our Expertise
Our expertise is built on a foundation of cutting-edge technology and a deep understanding of computer systems. Our team is committed to staying up-to-date with the latest advancements in computer technology, ensuring that we can diagnose and repair even the most complex computer problems. We take pride in our ability to communicate complex technical information in a clear and concise manner, ensuring that our clients are kept informed every step of the way.
Why Choose Us
At Computer Repairs Derby, we believe that good communication is key to a successful computer repair. That's why we keep our clients informed at every stage of the repair process, from booking to collection. We take pride in our personal yet professional approach, ensuring that our clients receive exceptional service at competitive prices. Our facilities are designed to provide a welcoming and accessible environment, with free on-site parking, courtesy carry-in and carry-out assistance, and disabled ramp access.
Our Commitment
We are committed to providing exceptional service, quality, and value to our clients. As a trusted member of the Derbyshire County Council's Trusted Trader Scheme and a registered member of the Microsoft Partnership Program, we strive to maintain the highest standards of excellence in everything we do. Our team is dedicated to building long-term relationships with our clients, and we are proud of our proven track record of delivering exceptional results.
Outstanding Customer Service
The reviews for Computer Repairs Derby are overwhelmingly positive, with numerous customers praising the exceptional service they received. The company's technicians are described as knowledgeable, helpful, and personable, taking the time to explain complex issues and provide clear advice. Many reviewers mentioned that they were impressed by the speed and efficiency of the repairs, with some even receiving same-day or next-day turnaround times.
Prompt and Professional
Several reviewers commented on the company's prompt communication, with technicians providing regular updates on the progress of repairs. This proactive approach helped to reduce anxiety and uncertainty for customers, leaving them feeling satisfied with the overall experience. The interior of the repair shop is also described as modern and smart, contributing to a professional and welcoming atmosphere.
Competitive Pricing
Customers praised the reasonable pricing for the services received, considering the complexity and quality of the work done. In some cases, reviewers mentioned that they were grateful for the levelled pricing, which reflected the amount of time and effort invested in the repairs.
Disappointing Exception
One reviewer, Ruby Slippers, described a negative experience with what seemed like condescending and disrespectful customer service. Although the machine was partly repaired, the tone and language used towards her left a bad impression. Another reviewer, J. L. N., reported a more serious issue with their laptop returning in a damaged state, which they felt was not resolved to their satisfaction.
