At Code 56, we take pride in being a trusted partner for small to medium-sized enterprises (SMEs) in the Midlands and beyond. Our journey began in 2016, when our Director, Owen Conti, saw an opportunity to provide bespoke IT solutions to businesses that crave a more personal and proactive approach to their technology needs. With extensive experience in IT support, maintenance, and fraud prevention, Owen's vision was to create a team that not only understands the latest technology but also has a deep understanding of what businesses require to thrive in today's digital landscape.
Our Philosophy
At Code 56, our purpose is to enable businesses to achieve their goals and succeed in their industry. We believe that technology should be a force multiplier, empowering businesses to grow, innovate, and excel. We take pride in our values, which are rooted in our core principles of being helpful, loyal to improvement, and committed to delivering exceptional customer service.
Services
We offer a range of services designed to support the IT needs of SMEs. Our services are tailored to meet the unique needs of each business, ensuring that our clients receive tailored solutions that address their specific challenges.
Proactive Packages
Our Proactive Packages are designed to provide comprehensive IT support and proactive maintenance to ensure your business systems run smoothly and efficiently. Our services include:
- Proactive Monitoring & Routine Updates: We proactively monitor your entire IT infrastructure and apply routine security and performance updates to ensure your systems remain secure and up-to-date.
- Unlimited Remote Support: Our remote support services include unlimited phone and screen-sharing support, ensuring that you have access to our expert IT professionals whenever you need assistance.
- Fixed Monthly Payments: Our Proactive Packages are provided on a fixed monthly cost, providing you with the peace of mind that your IT support is affordable and scalable.
- Routine Site Visits: Our IT specialists are based in Derby and can travel across the Midlands to provide routine site visits, ensuring your IT systems are running as smoothly as possible.
- Management Meetings: One of our IT Director-level specialists will attend your regular management meetings to offer advice and guidance on IT-related matters.
Continuity Cover
Our Continuity Cover service provides flexible IT support for in-house IT teams. This service allows your team to take leave, attend conferences, or participate in training seminars, knowing that your IT systems are being covered by our expert IT professionals. This service ensures that your business remains operational, even when your in-house IT team is unavailable.
What Our Customers Say
Our customers praise our professionalism, expertise, and commitment to delivering exceptional service. We invite you to learn more about our services and see how we can support your business.
Get in touch with us today to discover more about our Proactive Packages and Continuity Cover services. Our team is always happy to discuss how we can support your business and help you achieve your goals.
Exceptional Service and Expertise
Code 56 has received widespread acclaim for their outstanding IT services. Multiple reviewers have praised the team's expertise, professionalism, and honesty. Owen, in particular, has been highlighted for his ability to approach IT in a business-minded way, helping clients to view IT as a tool for growth rather than just a cost.
Quick Response and Resolution
Recurring themes in the reviews include quick response times and efficient resolution of issues. Reviewers have praised Code 56's ability to fix problems promptly and effectively, often going above and beyond to ensure satisfaction.
Personal Attention and Approachability
Several reviewers have noted the personal attention and approachability of the Code 56 team. They have been impressed by the team's willingness to listen, explain technical issues in simple terms, and provide guidance that is tailored to their specific needs.
A Range of Services
The reviews highlight the breadth of services offered by Code 56, including IT support, hardware repair, and project management. The team has been praised for their ability to handle complex IT systems and troubleshoot issues effectively.
