Alka IT Services Ltd is a well-established and trusted technology partner to a wide range of organisations, with over 20 years of industry experience in business IT support in Derby. Our comprehensive expertise spans across IT, Telecoms, and Cyber Security, ensuring that we can cover all your technology needs, from a simple repair to a fully designed network installation and VoIP system. We provide a complete managed solution from initial advice to supply, implementation, and ongoing support. You can choose to fully outsource to our Virtual IT Department or complement your in-house resources.
Our Services
At Alka IT Services Ltd, we offer a range of different services, all supported and managed by our expert team. Our services are designed to take the stress away and provide a comprehensive solution for your business. We offer IT Support, where our team will help you with any IT-related problems, from simple repairs to complex network installations. Our Hosted VOIP service provides a telephone system that is tailored to suit each business and department individually. We also offer Cloud Computing, Business Emails, Data Backup, and Web Design services to ensure that your business is fully equipped to succeed in the digital age.
Our Approach
Our approach is simple: we pride ourselves on being able to offer our customers the best services possible. With a great, friendly, and knowledgeable team, we can give you a fully managed solution to meet all your IT needs. From the incoming broadband line to the telephone call to your customer, we will take care of everything. You will have a dedicated account manager at your disposal for any issues, and a brilliant support team to help you when you need it.
What Our Customers Say
Our customers rave about our services, and we're proud to have testimonials from satisfied clients such as ST James Centre, Finance Advice Group Ltd, Design Source Direct, MCF Group (Midlands Community Finance), and The Derbyshire Sporting Joint. They praise our fast response times, cost-effective solutions, and friendly approach.
Service Experience
The reviewer, Ian McKenzie, has had a positive experience with the service provider, Ash. Ash offers a first-class service, going above and beyond to resolve computer problems at the customer's own home whenever possible.
Technical Expertise
Ian, who is not tech-savvy, has relied on Ash to solve his computer issues. Ash's expertise and ability to explain complex technical concepts in a clear and concise manner have been particularly helpful.
Personal Touch
The reviewer has highlighted Ash's friendly and approachable demeanor, stating that he always resolves problems with a smile. This personalized approach has contributed to the overall positive experience.
